Anticoagulation Service Support Assistant

An exciting opportunity has arisen to support our Anticoagulation team within the Derbyshire Pathology Business Unit., We are currently recruiting a part time Anticoagulation Service Support Assistant to provide comprehensive, flexible and highly efficient support to the department using a range of knowledge and skills. We offer an exciting and varied role with lots of opportunities to develop the successful candidate. You will be working alongside Specialist Nurses, Consultants, Laboratory Staff and various other clinical and non-clinical staff to provide a high standard of administrative support across disciplines within the department.,

• Making and answering telephone calls to patients, GP surgeries, other Trust staff and care agencies.
• Ability to communicate well with colleagues and service users to provide a safe and efficient service.
• Ability to understand and communicate basic medical information and relay this to patients and clinical staff.
• Creating and maintaining patient records.
• Receiving, processing and making patient referrals.
• Maintaining office supplies.
  
  Successful applicants will need a broad range of administrative skills, in particular:
• Previous experience of working in an administrative role
• Excellent organisational and communication skills
• A good standard of customer care skills
• Confident and polite telephone manner
• Processing data/information.
• Knowledge of Microsoft Office and using various IT systems
  
  As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work. In return we will offer:
• Development opportunities, including both professional and leadership development
• On-going support through every step of the way from recruitment to when you join our team and beyond.
• A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts about our Trust:
• We see on average 4810 OP appointments per day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.