Appeals Officer

We are recruiting for a Parking Appeals Officer to join our team on a full time basis to process representations and appeals received from drivers/keepers of vehicles issued with Penalty Charge Notices from either a parking, bus lane or moving traffic restriction. The Parking Appeal Officers work within the parking services team and alongside the Highways and Transport teams. Parking Appeal Officers work on complex cases and will need a full understanding of the legislation and the statutory guidance that this service area works in line with, when considering representations/appeals.

The Parking Team is always working on new initiatives and schemes to improve the service that we provide to residents and businesses, and to keep roads clear of congestion and improve road safety across the Borough.

If you are enthusiastic, flexible, have a professional commitment to work and can work as a team member we are waiting to hear from you.

This post is covered by the Government's Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.

Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development., Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.

Find out more about Living in Walsall.

Walsall Council is committed to Safer Recruitment.

To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.

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