Application & Interfaces Support, Technology / IT

An exciting opportunity has become available to become part of Bloomsbury's IT Business Systems team and gain first-hand exposure to a broad range of activities across our publishing business.

You will gain insights into the day-to-day operations of the technical side of the business and experience with industry-standard software in the course of providing essential support to Bloomsbury staff across all publishing areas. You will also have the opportunity to work with the ONIX for Books bibliographic standard in a hands-on way, as you provide direct support for the company's data customers, including Amazon.

The role

• Providing excellent first-line systems support, as part of a friendly team based in our central London offices


• Producing reports on data quality and open issues


• Handling title data on third-party title databases (e.g. Amazon Vendor Central)


• Assisting with systems testing and configuration


• Monitoring operations, such as scheduled data interfaces


• Fielding and investigating issues with data feeds to 3^rd parties


• Supporting data quality initiatives
  
  Customer-focused; with a professional, patient, and friendly manner


• Conversant with basic IT concepts


• Strong systems aptitude


• Used to juggling a variety of tasks


• Excellent organisational skills and attention to detail


• Good MS Office skills, especially Excel


• Biblio3 software + ONIX for Books knowledge a plus
  
  The role is a full-time permanent position


Salary Pay Range: Annual Salary £28,000 - £29,000

The role is based at Bloomsbury's main office 50 Bedford Square, London, WC1B 3DP on a hybrid working pattern of 2 days office-based / 3 days home-based (or fully office-based if preferred). Allocated office days for this role are: Wednesday and Thursday.

As an Assistant role, this position is eligible for Bloomsbury's Rental Deposit Loan Scheme. To assist candidates who want to start and to establish a career in publishing, Bloomsbury offers an interest-free rental deposit to support securing somewhere to live. The rental deposit loan can be up to £3,000 and will be paid back over 2 years.

Please apply with a CV and covering letter addressed to Human Resources (Word or PDF format only) via our URL detailing how you meet the requirements outlined above for this role by 23^rd August 2024.

https://bloomsbury.current-vacancies.com/Jobs/Advert/3590670?cid=2029

For best results, please use a desktop to apply as some mobile browsers may not fully support the application portal.

Bloomsbury reserve the right to close the role early if we exceed the required number of applications

Bloomsbury Benefits

As well as a fantastic opportunity to join a global award-winning organisation, Bloomsbury offers the following competitive benefits package:

Working Pattern

• hybrid working pattern of: 2 days office based / 3 days home based (or fully office based if preferred)


Holidays

• 25 days holiday


• 3.5 days Christmas company holiday


Other Benefits

• Two paid Personal Wellness Days


• Flexible Fridays - take Friday afternoon off by working an additional 3 hours and 30 minutes earlier in the week


• Work Anywhere Fortnight - For two weeks of any calendar year. The minimum period for Working Anywhere is one week, the maximum period is two weeks.


• Season Ticket Loan


• Share Save Scheme


• AXA Healthcare Plan (Private Medical Insurance)



• Peppy Health App



• In-house Doctor


• Eye Care Voucher Scheme


Company culture - Employee Voice Meetings, Staff Networks (Bloom (BAME), Accessibility, Mental Health, Pride, and Parents, Guardians and Carers, Multi-Faith) and 21 Mental Health First Aiders trained across the UK offices, Publishing Events and access to free Publishing Resources