Applications Team Lead - 6 Month FTC

Carnival UK is in search of a Applications Team Leader on a 6-month FTC basis, to play a crucial role in supporting our technological direction and nurturing a high-performing team. Working within our Delivery team in our newly created Digital Function, this role will be responsible for a team of application analysts who collectively deliver, operate and maintain a diverse portfolio of applications in service across CUK. Through collaboration with other leaders and senior analysts across Technology, the Applications Team Lead owns and oversees technical maintenance, enhancements and support activities, ensuring quality outcomes that support our business. Your responsibilities will include:

• Oversee and manage workstreams and queues of work, including support queues such as incidents, problems and service requests; and delivery workstreams such as application upgrades and enhancements. Effectively communicate to stakeholders, and proactively flag conflicting priorities and challenges.
• Act as a senior escalation point, mentor, and guide to the Applications team, making decisions as needed to guide daily priorities
• Ownership of specific activities, including improvement initiatives, maintenance activities and support activities. Lead cross-functional (matrix) teams to accomplish these activities where required
• Leading and managing a team of highly capable analysts, developing a people-oriented culture with an emphasis on quality, inclusion, key skills development, and retention.
Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK08 offered as a full-time position, on a 6-month fixed term basis. We offer hybrid work including up to two days from home.

To thrive as a Applications Team Lead, we're looking for:
• Experience in applications, service delivery or other IT operational discipline
• Previously worked with project management principles
• Previous exposure working with vendors and suppliers
• Familiarity with software development and lifecycle methodologies, such as DevOps and Agile
About You: A Catalyst for Change We believe that diversity enriches our team. We're interested in candidates who:
• Possess excellent communication skills
• Have strong leadership and coaching ability
• Are confident approaching stakeholder negotiation
• Offer advanced organisational and prioritisation capabilities
  
  Holidays are one of life's greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.
No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world's largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain's rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people. Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion. It's through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel's Employer of Choice.

Working with us is about more than a job. It's about creating unforgettable holiday happiness for our guests and a fulfilling career for you. Our benefits package reflects our commitment to your wellbeing:
• Employee Discounted Cruising plus Friends and Family offers
• Annual bonus
• Contributory Defined Contribution Pension scheme
• Company paid private medical and dental insurance and health assessment
• In-house Occupational Health help and access to digital GP
• Minimum 25 days leave, bank holiday allowance and holiday trading scheme
• Life Assurance
• Parental and adoption leave
• Employee Shares Plan
• A friendly welcome with help settling in
• Regular office events including live entertainment, lifestyle events and charity partner fundraisers
• Discounted retail and leisure via discounts portal