Appointee & Deputy Officer
Telford & Wrekin Council, Dawley Bank, Telford and Wrekin
Appointee & Deputy Officer
Salary not available. View on company website.
Telford & Wrekin Council, Dawley Bank, Telford and Wrekin
- Full time
- Permanent
- Onsite working
Posted today, 11 Oct | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: 1d654f4e8ab742bda0c5a1696bc09563
Full Job Description
- Submitting applications to DWP to become Appointee for various benefits, therefore knowledge of benefits would be desirable.
- Preparing applications for Deputyship to be submitted to the Court
- Enrolling new clients into different databases/banking platforms.
- Making payments and purchases on behalf of the clients, e.g. utility bills and clothing.
- Conducting visits or home visits to review clients under Deputyship Orders.
- Delivering exceptional customer service in a high-pressure environment. You will be part of a small team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Telford, playing your personal part in making Telford a successful and vibrant place. You will show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. We take responsibility for our own learning and development and for reaching our potential. Please click on the links below to view the job description and person specification. At Telford & Wrekin Council, we know that having a diverse workforce is key to providing the best possible services to our community. We celebrate having a diverse and inclusive culture where people are able to be themselves at work, and everyone has a voice. Posts working with children or vulnerable groups will be subject to an appropriate criminal records check. It is an offence to apply for a role that involves engaging in regulated activity with children and adults in vulnerable circumstances if you are barred from working with one or both of these groups.
- Competitive rates of pay
- Automatic access to a secure, flexible and tax efficient Local Government Pension Scheme
- Staff benefits and discounts including salary sacrifice schemes
- Free on-site parking
- Generous leave entitlement (24 days rising to 32 days) plus 8 bank holidays and an additional concessionary day
- Free access to our employee assistance programme and confidential counselling
- Flexible and mobile working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home - our approach is to promote greater level of flexible working around personal and family commitments, In return we also offer a great range of benefits including competitive salaries, flexible working hours and work arrangements, employee discounts, salary sacrifice schemes, a local government pension scheme and generous annual leave entitlement. At Telford & Wrekin Council, we know that having a diverse workforce is key to providing the best possible services to our community. We celebrate having a diverse and inclusive culture where people are able to be themselves at work, and everyone has a voice and we know we are stronger and better connected as a result. We welcome applications from people from all backgrounds and where our data shows that specific groups are under-represented within our workforce, our adverts will actively encourage applications from these groups. We are also proud to be a Disability Confident Employer, committed to recruiting and retaining people with disabilities or other health conditions. You can find out more about this and our 'guaranteed interview scheme' here You can also read more about our Recruitment and Selection Policy and Recruitment of Ex-Offenders here and the Transgender & Non-Binary Inclusion Policy commitments here
We've implemented a new system from Monday 4th March which will improve your candidate experience!, Telford & Wrekin Council is an award winning council, and we were recognised as Local Authority of the Year 2022 at the Municipal Journal Awards, and the Association for Public Service Excellence Council of the Year in 2021. At Team Telford we work hard to protect, care and invest to create a better borough and our employees are at the heart of everything we do. Having the right people, with the right skills, in the right roles allows us to deliver the excellent services that residents and businesses on the borough expect from us. Our friendly and passionate teams are trusted by leaders and managers to deliver this ambition. We invest and nurture our workforce and support our employees to develop and thrive. The better we are the bigger difference we make to the people we serve.
We value our employees and offer staff rewards and plenty of opportunities for personal development and career progression including: