Appointments Booking Clerk

An exciting opportunity has arisen within our booking office. We currently have a vacancy for an Appointments Booking Clerk, to be based at Bexhill Hospital, within the Outpatient Booking Service, in East Sussex Healthcare, NHS Trust. You will be expected to travel across site, as service requires. As part of the role, you will be expected to support our Reception area in Bexhill on occasion, if required. Offering a personable and cheerful service to our patients as well as covering various duties., The department provides a fast and responsive outpatient, appointment booking service. The applicant will be expected to ring and agree dates with our patients as well as performing a rostered telephone session, depending on the service needs, of the department and which hospital site you are based at. Therefore, the ideal candidate will have excellent communication skills, IT knowledge, and an ability to work on their own initiative and as part of a team, working to strict deadlines. All initial booking clerk training will be based at Bexhill. All system training courses could be held at either, Conquest or Eastbourne Hospital, or a mixture of both.

We are proud to provide 'Outstanding' care and be a great place to work

We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people's own homes.

In 2020 the Care Quality Commission rated us as 'Good' overall, and 'Outstanding' for being caring and effective. The Conquest Hospital and our Community Services are rated 'Outstanding'. Eastbourne DGH rated 'Good'.

In 2020, the Trust launched its ambitious 'Building for our Future' programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.