Appointments Co-ordinator

An exciting opportunity has arisen for an Appointments Co-Ordinator to join the Advanced Physiotherapy Practitioners Team, providing administrative support to both our patients and Advanced Physiotherapists.

The successful applicant will be based at Evesham Community Hospital where there will be an opportunity to learn all different aspects of administrative work within this service as part of a dynamic, caring and supportive appointments team.,

• Arrange and confirm appointments with patients and clinicians within the Advanced Physiotherapy Practitioner Service as required.


• Ensure appointment letters and other relevant documentation are sent out in a timely manner.


• Liaise between clients, professional staff and other multi-agency partners as required


• Answer and engage with telephone enquiries.


• Deal with incoming and outgoing mail.


• Undertake administration duties that are specific to the role.


• Undertake general office duties, as required, e.g. typing, data inputting, filing, scanning/copying and telefaxing, in line with Trust Policies and Procedures.
  
  We are looking for a highly motivated, enthusiastic candidate with good inter-personal, communication skills, have good administrative and organisational skills, be reliable and provide a confidential, quality service.
  
  At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
  
  This post is a permanent position for a full time post or a part time post on a job share to fulfil the full time hours. We are flexible with days., Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.


We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. Its why we were named Large Apprenticeship Employer of the Year award at the 2022 Worcestershire Apprenticeship Awards. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer

27 days leave plus bank holidays, increasing up to 33 days with long service

Generous NHS pension and enhanced pay when you work unsocial hours

Flexible and agile working opportunities

Great maternity, paternity, and adoption support

Wide range of staff networks such as LGBT+ and ENRICH (Equality Network for Race Inclusion and Cultural Heritage)

Health service discounts and online benefits including excellent cycle to work and car salary sacrifice schemes

Health and wellbeing opportunities