Apprentice Administrator (Apprenticeship)

As an Apprentice Administrator you will be joining the employee benefits division. Employee Benefits include private medical insurance &
group life assurance.

Key Duties:

Day to day office administration tasks
Management of a portfolio of insurance-based schemes
Provide support to Account Handlers and Consultants
Liaising with clients (first point of contact) - telephone and email
Data input, formatting, analysing and checking
Insurance Broking
Preparation of risk specification documents and reports
Maintain office presence and build relationships with other colleagues
Claims handling (liaising with clients and insurers)
Liaising with insurers and other external third parties
Assistance with New Business projects
Continual improvement of internal processes, procedures and systems

Training
Customer Service Specialist Level 3.
This apprenticeship is delivered through work based learning, this means that all training is done at the workplace eliminating the need to attend college. The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly.

GCSE Maths and English at grade C (4) or above essential., Knowledge of the Employee Benefits marketplace is preferable but not essential as full training will be given alongside the apprenticeship scheme
Experience of Microsoft Word, Excel and Outlook
Good organisational and communication skills
Ability to work as a part of team but with control of own workload
Ability to work under pressure and to tight deadlines