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Apprentice Crew Member

McDonald’s Corporation, Shoreham-by-Sea, West Sussex

Apprentice Crew Member

£12000

McDonald’s Corporation, Shoreham-by-Sea, West Sussex

  • Full time
  • U
  • Onsite working
  • Apprenticeship programme

Posted today, 17 Nov | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: a1cd514d62c04052ac864b71f345a613

Full Job Description

  • You'll work towards a Level 2 Hospitality Team Member Standard - which is equivalent to 5 GCSES!
  • You'll receive day to day training in your restaurant and a blended social learning experience for your qualification. This will be delivered on a 121 basis in your workplace by one of our expert trainers every 4-6 weeks via face-to-face visits or remotely over telephone or Skype.
  • The apprenticeship is a structured, learner and employer focused development programme designed to create opportunities for lifelong knowledge, skills, and behaviours.
  • You'll be assigned an Apprenticeship Mentor who will support you alongside your Manager and Assessor throughout your training and in the run up to your End Point Assessment.
  • They will coach you from your first day and facilitate your 20% off job training as well as support you with your practical and online assessments.
    • What your role will involve: When working in a McDonald's restaurant, you will have to do a number of regular tasks, many which follow set procedures. Your tasks will include:
  • Preparing every customer's food and drink to a gold stand.
  • Making the customer's experience special - adapt to each customer's needs, be patient and welcoming.
  • Keeping up to date with knowledge on our food and promotions.
  • Completing tasks and activities in line with training/SOCs, company guidelines and management direction.
  • Adhering to McDonald's standards of quality, service and cleanliness and following all workplace safety, security, and food hygiene procedures.
  • Taking responsibility for your training in all areas; looking for opportunities to improve and develop.
  • Following the 'Fix Up, Work Sharp' guidelines and taking pride in your personal appearance., The apprenticeship helps to enhance what I'm doing in my role, while gaining a recognised qualification.

    You'll be working in our fast-moving, high-energy environment and we're looking for a genuine smile plus an ability to connect with customers!, You are friendly, courteous, and helpful; and you work well as part of a team.
  • Our doors are open to everyone; you'll be confident in approaching and dealing with diverse groups of people.
  • You'll need to understand the importance of maintaining high standards of quality and service as well as cleanliness.
  • The ability to maintain high energy levels whilst working both efficiently and productively is essential.
  • Finally, your appearance should be smart and clean.
  • You'll live our core Values every day in our restaurants: Serve, Inclusion, Integrity, Community and Family., If you lead with a genuine smile and have an ability to connect with others, you'll be well on your way to fitting into our team.
    • For this role, you'll love dealing with different types of people and working as part of a team. You'll bring the energy and efficiency to every shift, without skipping the details. Whatever you're doing, you like to get it done right - every time.

    Since 2006, we've supported over 19,500 apprentices across the business. At McDonald's we believe in opportunity for everyone. That's why every apprentice is allocated a mentor from day one of their journey, as well as support from an industry-expert coach to help you gain a national recognised qualification. They will help throughout the apprenticeship and provide you with McDonald's-specific training so you can reach your full potential, increase confidence and develop new skills and knowledge along the way., Our values show what matters most to us and tell the world what McDonald's stands for. We live by them every day. All across the world. From our restaurant-working colleagues, right through to the farmers in our supply chain. Our core values and commitment define who we are and guide everything we do. Making sure we can continue to evolve alongside a changing world.

    We celebrate continuous service by awarding you £75 for 5 years' service, all the way up to £1,000 for 30 years' service.Pension Scheme If eligible you'll be automatically enrolled into our NEST pension scheme., At McDonald's, we want to make sure you can feel entirely at home. And when you feel at home, you can be entirely yourself. If you bring your personality and energy to our culture, you can make McDonald's a more exciting, united place.2.Emphasize your skills and abilities Don't be shy to show off how amazing you can truly be at every stage of the recruitment process, and onwards.3.Be customer focused Here at McDonald's, we prioritise our customers and focus on making them feel completely comfortable every time they step foot in our restaurants. And because of that, we expect our crew to make our customers a priority too.Frequently Asked QuestionsI want my pronouns to be known if I get this role, is this possible? Yes. McDonald's offer pronoun name badges that can be ordered upon crew request, including He/Him/His, She/Her/Hers, and They/Them/Theirs.Are there any wellbeing services I can access? Yes! McDonald's has a wellbeing hub on the staff website. Our colleagues also have access to the Employee Assistant Programme (EAP), run by AXA health care, that offers a variety of services.

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