Apprentice Digital Delivery Manager

Do you have a passion for a career in Digital Delivery Management?
Can you see the bigger picture? foresee risks? and adapt to changes?
Are you a good listener and communicator?
Our Digital Delivery managers lead diverse teams of people to deliver some of key transformational Digital Programmes, using their leadership and communications skills to get the best out of the team and keep delivery on track.
This is an exciting opportunity to earn as you learn and get hands on experience while you study towards a Project Manager qualification Level 4. We’ll be here to support you with your learning and self-development throughout the apprenticeship. You’ll grow your skills and experience through working and being supported by a great team of experienced Delivery Managers, alongside receiving formal learning to develop crucial skills, knowledge and behaviours.
Click that apply button now and become one of our next Digital Delivery Manager apprentices and be part of maintaining our core applications, delivering new services and contributing to some of the largest digital transformations in Europe that support the lives of millions of people.
If you wish to find out more about the apprenticeship, please click here., As an Apprentice Digital Delivery Manager, you will support end-to-end delivery of a digital project.
You’ll gain experience in completing small projects or components within larger projects.
You’ll encourage collaboration and good communication within their team, deal with conflict and help to establish a healthy team culture. You’ll facilitate and manage the flow of work.
You’ll work effectively with a range of stakeholders to create and monitor plans and approach - proactively identifying risks and issues.
You’ll track and manage progress on plans, risks, issues and budget. Contributing to accurate reporting to more senior project managers and/or governance boards.
You’ll assist consistent communication across internal and external project stakeholders, ensuring consistency with broader project/digital messaging.
You’ll join a flourishing, supportive delivery community with best practice and insights shared.
You’ll be given time out from your role to work on your apprenticeship. You must be committed to seeing through the apprenticeship and complete the qualification. This includes working a minimum of 30 hours per week to ensure you have enough time to complete the apprenticeship.
Check out these blogs on A Career in Delivery Management and Delivering with Pride., When giving details in your employment history and Personal Statement you should highlight your experience in line with the essential criteria listed in the Person Specification.
The sift panel will use the information in your employment history and Personal Statement to assess your experience, skills and knowledge against the essential criteria above.
An initial sift will be conducted using the Lead Criterion. Candidates who pass the initial sift will be progressed to a full sift.
+ You will receive one combined score for both your Employment History and Personal Statement, which will be provided in your Personal Statement score.
Important Information
+ You will be asked to complete your employment history any information that you would customarily share on a CV should therefore be entered onto the application form.
+ Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered.
+ If your employment history/Personal Statement contains any personal details your application will be withdrawn.
Sift and Interview dates to be confirmed.
Stage 2: Interview
If you’re successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed in the essential criteria.
Interviews will take place from early November 2024.
Further information
Find out more about Working for DWP
For Hints and Tips on completing your application visit Applying for jobs at DWP Digital.
A reserve list may be held for a period of 3 months from which further appointments can be made.
Reserve list candidates will be posted in merit order by location.
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.
Reasonable Adjustment
At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.
We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.
If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via DigitalRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
For further information on reasonable adjustments, terms and conditions and how we recruit visit the How We Recruit, page
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

You’ll be supported by your line manager, skills coach, fellow apprentices on the programme and the Delivery community. You will have access to a variety of sources of encouragement to help you succeed. There is a lot to learn and do, so you need to be ready to be proactive, work hard and participate in the many opportunities you will be given to showcase your skills.
To be eligible for the apprenticeship and this role you are required to hold the following minimum eligibility criteria:
+ Hold a valid passport/birth certificate or residence permit.
+ Have the right to live and work in the UK.
+ Must have lived in the UK and/or EEA for 3 years prior to apprenticeship start date or hold refugee status.
+ Not be in full-time education or be undertaking another apprenticeship by the apprenticeship start date.
+ You must not hold an existing qualification at the same or higher level in a similar subject.
+ You must hold GCSEs in Maths and English at Grade C or equivalent or be willing to undertake a functional skills assessment., When giving details in your employment history and Personal Statement you should highlight your experience in line with essential criteria below:
+ Lead Criterion: Experience of organising and planning the tasks of others to ensure a defined objective is met.
+ Experience of communicating effectively, adapting your style to a range of audiences.
+ Experience of leading a team, collaborating with others, resolving issues and managing diverse relationships.
+ Experience of identifying and implementing improvements to processes or ways of working.
+ Having a real passion for personal development, to improve yourself and your team.

Alongside your salary, the Department for Work and Pensions contributes 28.97% towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
We also have a broad benefits package built around your work-life balance which includes:
+ Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
+ Generous annual leave – at least 23 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.
+ Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
+ Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
+ Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.
+ Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
+ An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.
This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.
Salary Information
New entrants to the Civil Service will join on band minimum.
Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary.
Existing Civil Servants who gain promotion may move to the bottom of the grade pay scale or 10% increase in salary whichever would be the greater.