Apprentice Hospitality Team Member - Sandown Park Racecourse

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

General Duties:

• To deal with customer requests promptly and politely



• Listen to customer comments and deal with them as appropriate or pass on to a more senior member of staff to ensure prompt follow up action is taken



• Motivate and deliver exceptional customer service in a premium environment as a role model to the wider team



• Have knowledge of suites products and be able to advise the customer in a professional and helpful manner



• Share best practice across units and strive in the achievement of total customer satisfaction
  
  Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional hospitality experience to customers and clients, This is your chance to grow, learn and develop your skills with the help of our training and coaching.

Don't let the chance pass you by. You don't have to be new to Compass. You could have worked here before or you could be working here now. But you do have to be an EU resident for the last three years, have a permanent employment contract, work a minimum of 16 hours a week and be able to demonstrate basic English and maths skills.

Remember, an apprenticeship is the start of the journey. From there the only way is up: an amazing opportunity not to be missed.

How Do Apprenticeships Work?
It takes between one and two years to complete your apprenticeship, depending on what you go for and the hours you work. Our three apprenticeship levels are:

Level 2

Intermediate apprenticeships (level 2) - perfect for anyone who wants to gain a recognised qualification for new skills.

Level 3

Advanced apprenticeships (level 3) - for when you've already got a solid foundation (such as a level 2) but you want to push your skills further.

Higher

Higher apprenticeships - ideal if you've set a degree level qualification in your sights, as this will help you to gain a deeper understanding of your specialism.

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

This Apprentice vacancy is based at one of our Levy UK + Ireland Sites, Levy UK + Ireland is the sports and hospitality sector of Compass Group UK and Ireland. It is the market leader in the provision of legendary food and drink experiences at some of the UK's most significant sporting, arena, and leisure venues.

Through strong client partnerships, Levy UK + Ireland creates bespoke food concepts, service standards and pioneering design, implementing a guest-first approach and ongoing innovation at each venue. With a company-wide passion for food, Levy UK + Ireland creates menus and food experiences that feature fantastic seasonal dishes, with a strong focus on British ingredients.

As well as providing tailor-made concepts for its clients, Levy UK + Ireland also delivers corporate hospitality, event catering, venue sourcing and support services, through its portfolio of businesses. These include Keith Prowse, Payne and Gunter, and Lime Venue Portfolio., COMPASS GROUP UK & I - APPRENTICESHIP PROGRAMME

Why become an apprentice with Compass Group?

It's about giving yourself the very best shot at a fulfilling career. We're people powered, so we make it our mission to recruit talented people and then help them to thrive, rewarding excellence every step of the way.

It is a great opportunity for you to begin or change your career in an environment where you will be supported with practical experience alongside achieving a nationally recognised qualification.

Whatever your role and wherever your ambition lies, you'll have the opportunity to tailor your training to meet your needs, and we'll give you all the support we can to discover where your talents will take you.

If you've got the spark to build upon our passion, we've got a role to help you realise your full potential!

Join our friendly team to work across a portfolio of market-leading brands, develop skillsets you didn't know you had, and open doors to opportunities you didn't know existed