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Apprentice Housing (Customer Only)

Home Group Limited

Apprentice Housing (Customer Only)

£23795

Home Group Limited, South Oxhey, Three Rivers

  • Full time
  • U
  • Remote working
  • Apprenticeship programme

Posted 3 weeks ago, 29 Aug | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 9e821868b972437d8497e7ef8ab61c3a

Full Job Description

  • Helping us deliver a fantastic housing service to customers living on our regenerated estate and driving us forward as a respected and responsive social housing provider

  • Meeting with your team, in person or on-line, and agree priorities, allocation of tasks and how you will support each other

  • Checking general enquiries, contacting customers to discuss issues, liaising with housing colleagues and supply chains to resolve problems

  • Supporting customers who are preparing to move into a Home Group property, such as guiding then through tenancy sign-ups

  • Meeting Housing Managers on site, greeting customers and supporting community events like estate visits, doorstep challenges, tenancy sign-ups, estate inspections, health and safety assessments

  • Work with an expert apprenticeship delivery partner to attend all learning and achieve an industry recognised qualification.


    • Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for a top 10 Great Place to Work in the UK Employer!, You'll join our Senior Housing Manager, Jane and our South Oxhey housing team, we're super passionate about what we do! We're really proud of the regeneration programme and how we are building links with the local community. We're a supportive bunch and like to meet up for coffee and catch-ups in a local café in the heart of South Oxhey.,
  • You will be doing a level 2 Housing and Property Management qualification, and this will last 15 months. You'll gain stacks of experience to help you launch your career.

    You are a current or previous customer of Home Group or currently live in a Home Group property.

  • Ideally you have GCSEs in English and maths, but don't worry if not, you will complete these as part of your apprenticeship learning.

  • You meet the entry requirements of the training requirements which are; have a fantastic attitude, be keen to learn and build brilliant team relationships

  • We're a high-tech organisation so we need you to have good IT skills.

  • A genuine interest in learning and personal and professional development - this is a learning role after all!

  • Confident in your Maths and English abilities, as you will be working towards a Level 2 qualification, if you don't already hold these., Disability Confident

    • About Disability Confident
    A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

    Fixed term for 15 months, with progression opportunities.

    Full time (37.5hpw), with flexible hours available

    Hybrid - working from home, attending meetings at Regional Offices and set days out in the community with Housing Managers in South Oxhey.

    £8.60 to £ 11.44, plus an industry recognised qualification that we pay for, and brilliant benefits including health cash plan!

    Home, a place where you belong

    Have you always wanted to develop a career in Housing and Property Management and to gain the skills to develop a career pathway in the housing sector? Do you enjoy interacting with lots of different people, following processes and solving problems? Then read on. We have the perfect job for you as one of our Housing and Property Management Apprentices, part of the South Oxhey regeneration, housing team at Home Group!,
  • Many of our apprentices secure a permanent role with us so who knows where you'll end up in the future!

  • This is a hybrid role, based on average, two days a week working out in the community, meeting the team on-site and working from home on other days. It's important you're at work when our team are around to support you so, although hours of work are usually 9am-5pm, flexibility is important.

  • You will have built in time (20% of your working week) for study and support for working towards your qualification.

  • You'll need an Enhanced / Standard / Basic DBS check done and we pay for that.


    • A place where you belong

    Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

    What's in it for you?
  • 34 days leave (includes bank hols and a "me day" to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!

  • Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies, and lots more.

  • Over 800 high street discounts on groceries, holidays, and days out. You can also double up many discounts with the NUS Student discount card that we pay for!

  • Colleagues really matters to us, that's why we're the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.

  • We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us.

  • Generous pension scheme with life insurance of 3x salary. See our full range of benefits on our website.