Apprentice Personal Assistant & Office Administrator

Liverpool University Hospitals NHS Foundation Trust, Liverpool

Apprentice Personal Assistant & Office Administrator

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Liverpool University Hospitals NHS Foundation Trust, Liverpool

  • Full time
  • U
  • Remote working
  • Apprenticeship programme

Posted today, 19 Oct | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: e6cab147126545349c5100feaf3d64ad

Full Job Description

This is a full-time role based at our Aintree Hospital site with occasional support provided to other sites. The successful candidate will be supporting senior members of our Corporate Nursing Team whilst also supporting the smooth running of our Aintree Executive Offices.
In this entry-level role, you'll gain invaluable experience supporting senior staff and managing office operations. Your duties will include diary management, communication, event coordination, and office administration. The successful candidate will complete a fully funded Level 3 Apprenticeship in Business Administration alongside the role.
The ideal candidate will be organised, enthusiastic, with excellent communication skills and an ability to multi task. They'll have great PC skills with knowledge of MS Office packages. They will be eager to learn and have a positive, can do attitude, delivering a high standard of accuracy and maintaining professionalism at all times.
This entry-level role is designed to provide you with hands-on experience and training in both personal assistance and office administration, helping you develop the skills and knowledge required for a successful career in administrative support., Supporting a busy and diverse team, you will be enthusiastic and highly motivated to provide a quality administrative service including:
+ Administrative Support: Assist with daily admin tasks, including managing calendars, scheduling meetings.
+ Communication: Handle incoming and outgoing communications, including emails, phone calls, and correspondence.
+ Documentation: Prepare, review, and organise documents, reports, and presentations.
+ Event Coordination: Help plan and coordinate events, meetings, and conferences, including logistics and catering arrangements.
+ Data Entry: Maintain and update databases, contact lists, and filing systems.
+ Customer Service: Provide excellent customer service to colleagues, patients, visitors, and callers, ensuring a positive and professional experience.
+ Office Management: Assist in managing office supplies, equipment, and facilities..
+ Reception Duties: Greet and assist visitors.
+ Confidentiality: Handle sensitive information with the utmost discretion and confidentiality, Working within a team of dynamic and dedicated Executive and Personal Assistants, this is a truly collaborative role that will provide opportunities to work across the hospital at all levels. The role would suit a highly motivated team player who strives to provide a first class PA service.
Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.
Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.
We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.
Candidates applying for the role of Healthcare Assistant on the staff bank should note that due to the nature of the role, workers must be aged 18 or above when commencing in post. Applicants are therefore welcome from those aged over 18 or within 3 months' of their 18^th birthday.
The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working.
The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24.
Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction following start in post. The amount of £18+£5 (standard disclosure) or £38+£5 (enhanced disclosure) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement of employment. Bank posts require upfront payment.
From April 2017, Skilled visa applicants and their adult dependant(s) will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past ten years.
Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.
This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisations safeguarding children and adults' policy and comply with the Local Safeguarding Children and Adult Board procedures.
Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation.
All employees (and volunteers)are expected maintain their safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action.
As an organisation, we have adopted the Merseyside Domestic abuse workplace scheme which supports our staff who are experiencing Domestic Abuse /any forms of sexual violence.
If you have any personal requirements that will enable you to participate in our recruitment process please contact a member of the Recruitment Services by phone on at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.
Please note: new entrants to the NHS will commence on the first pay point of the relevant band.
For agenda for change banded roles; salary payments will reflect the 2023/24 pay scales. The 2024/25 pay scales will be paid in October 2024 including any backpay due. Therefore should the successful applicant start in post prior to October, the salary will initially reflect the 2023/24 pay scales.

An exciting opportunity has arisen to join our experienced Corporate Administration Team as an Apprentice Personal Assistant & Office Administrator., + Strong organisational and time-management abilities
+ Excellent verbal and written communication skills
+ Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
+ Ability to multitask and prioritise tasks
+ Attention to detail and accuracy
+ Professional attitude
+ Eagerness to learn and develop new skills
+ Dependability and strong work ethic
+ Positive attitude and team player
+ Discretion and confidentiality

Working for our organisation
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.