Apprentice Safety & Security Engineer

This is an exciting opportunity for an apprentice to join our dedicated and friendly team in Newcastle and develop their skills in this key area for our customers. Our Life Safety and Security engineering team is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will report to the Lead Supervisor Engineer and include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning. Key Duties & Responsibilities

• The role includes a government recognised apprenticeship course with a formal qualification on completion, which includes day release and work-based training
• Assist senior engineers with Installation, Commissioning and Servicing of our wide range of field equipment including, Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems.
• Assist senior engineers with Retrofit upgrades / extensions to existing systems as part of remedial works packages.
• Provide high levels of customer services.
• Develop an understanding of site plans, to allow installs to take part based on site survey documentation.
• Complete documentation in line with company standards.
• Work within strict H&S guidelines.
• Develop knowledge and build experience to enable the post holder to advise customers on the latest products and services to improve efficiency., Ensure assigned work is effectively delivered, completed on time, and to the required quality standards.
• Ensure all works are recorded using business systems and each job is signed off by the client.
• Ensure site Health and Safety compliance and escalate any immediate issues to line management.
• Provide high levels of customer service and ensure the company is always represented professionally.
  
  Work towards achieving the following certifications
• ECS Card
• IPAF/ PASMA/ Asbestos Awareness certification
• Full UK driving licence.
Experience:
• Must have a desire to work in the safety and security industry and have a genuine interest in technology products
• Must be able to work independently, and as part of a team under guidance.
• Must be flexible and self-motivated taking pride in your work.
• Keen to develop knowledge of industry standard manufacturers products such as Bosch, Dahau, Genetec, Gent, Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone.
Skills:
• Good communication, interpersonal and organisational skills
• The apprentice will be a practical oriented person and enjoy hands on tasks both indoors and outdoors
• Willing to develop knowledge of business systems and mainstream applications e.g., Microsoft Office 365.
• Excellent team player and relationship builder
  
  North builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. And we focus our expertise on working in three specialist sectors: public services, enterprise & data centres, and defence & justice.
Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make their environments better connected, simpler to manage, safer to be in, and more efficient to run. The work we do at North is pioneering and fun. We build meaningfully, we think bigger, and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer's point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At North, we know and value the power of connecting people, skills and technologies in new and exciting ways. Responsibilities, At North we embrace the following values:
• Know Your Craft: We strive for excellence in our work, continuously learning and adapting to stay at the forefront of our industry.
• Know Your Colleagues: We value collaboration, diversity, and mutual respect, fostering a workplace where everyone's contributions are recognized and celebrated.
• Know Your Customers: We are dedicated to understanding and exceeding our customers' expectations, delivering products/services that make a positive impact on their lives.
• Know How to Connect: Building meaningful connections is at the core of our success. We value open communication, teamwork, and relationships that go beyond the surface.