Apprentice Service Delivery Analyst

Providing daily support to the Bluekong Service Delivery team and managing and maintaining key systems within the organisation., Maintaining and building relationships with the companies new and existing field engineering teams. Maintaining all project/support based documents/process. Assisting with critical daily deadlines. Working as part of the SDM team on multiple customer engagements. Providing administrative support for BlueKong Networks Annuity contracts. Providing administrative support to Bluekong Networks engineering teams. Working to bring on board new engineers to utilize for customer works. Building strong relationships with both customers, suppliers and delivery leads. Monitoring and being the first port of contact for BlueKong support customers. The Project Support Analyst will be:-, Future prospects will be to progress to project coordinator then either project manager or service delivery manager. Ask a question The contact for this apprenticeship is

A bright individual looking to develop their career within a creative environment. Skilled administrator. Comfortable working in a busy environment. Flexible approach. Semi Skilled IT user, able to pick up on new software and technologies., GCSE Mathematics & English (Grade 9-4 (A

• -C)) essential, Communication skills
Attention to detail Customer care skills Friendly Willing to learn

BlueKong Networks is an International technical engineering services provider; an agile, customer-focused provider of end-to-end next generation IT and Network services. The company offers a worldwide reach of accredited and experienced professional services with in country technicians that save travel costs, headcount, prevent multiple partner outsourcing and reduces risk of infrastructure penalties. In summary our model is to enhance, extended coverage reach, improve performance and ensure continuity - "offering an extended global arm of on the ground technicians, quickly and cost effectively" - with over 270 technical engineers across the globe, Bluekong is the perfect partner to support your onsite needs.