Apprenticeship and Qualifications Apprentice

You'll be part of a supportive, friendly team dedicated to helping colleagues and apprentices reach their career goals. While working closely with experienced colleagues, you'll gain hands-on experience and study for your Level 3 Business Administration Apprenticeship. As a key point of contact for queries, you'll help manage our inbox, take ownership of customer inquiries, and act on your own initiative. This role will help you develop both written and verbal communication skills, as well as build strong relationships. You'll be accountable for coordinating various apprenticeship and qualification activities across the organisation, including, careers events, away days, and apprentice evaluation surveys.

• Good general level of education, or willing to work towards level 4 in English and Maths or to undertake level 2 functional skills
• Ability to manage workload effectively and complete tasks within set deadlines
• Ability to demonstrate good reliability and timekeeping
• A can-do attitude towards work, with a friendly and empathetic approach
• Have a positive outlook and enthusiasm for learning and personal growth
• Have a desire to deliver excellent customer service
Whilst this is a home-based role, you'll regularly need to attend our Worcester and Birmingham Business Park office. Occasional travel to other external venues for events such as careers activities will also be required. Business travel costs will be reimbursed as per our Travel and Expenses policy.

Platform Housing are proud to support Apprenticeships. Covering a variety of job roles and different levels. Supporting people either at the start of their career or helping them to progress to a higher level. Being an apprentice at Platform Housing Group allows for you to be able to network with other apprentices and build relationship across the business as well as having exposure to other areas of the business, that you may not have had the chance to see. An apprenticeship with Platform allows you to learn so much more than just your qualification, it will teach you about the qualities and values that make up a good company and good values. Some of the perks of being an apprentice at Platform Housing Group are:
• Health and Dental Plan
• NUS Apprentice card entitling you to discounts
• Earn while you learn - with support to undertake your qualification within the working week
Working with us is more than just a job. We value the contribution that our colleagues make to our business; our vision is clear - we are growing fast, and we aim to achieve our plan through an engaged and highly skilled team., Join us and find your purpose at Platform! Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people's lives. You will join the largest social housing association in the Midlands. We're much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers. We recognise the unique and individual needs of people, so if you are interested in this role but would like to explore a different way of working to the standard Monday to Friday, 9-5 approach, then please highlight this on your application or discuss it with us at the interview stage. After all, we want to attract the best people to work for us and we know that one size does not fit all. Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events. This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5-year corporate strategy., We put colleagues and customers at the heart of all we do. Valuing difference, we are free to challenge each other and are open and honest in our relationships. Own It We say what we'll do and then we do it. We listen, understand and are empowered to make decisions. We look for our own ways to learn and adapt and focus on what we can do. One Team We are connected, collaborative and in it together. We want everyone to reach their potential and be the best they can be. We actively support each other to make this happen. Be Brave We are curious and courageous. We look for better ways to do things, are comfortable trying them and learn quickly. We are not afraid to stand out from the rest and celebrate our successes.

Salary £21,915 per annum Location Home based Midlands (with travel to Worcester/Solihull offices and other locations as required) Mergefield Title {Mergefield Value} Mergefield Title {Mergefield Value} This is a Temporary, Full Time vacancy that will close in {x} days at {xx:xx} BST.