ARC Team Officer

Based within Applications, Regulation and Contact (ARC) and reporting to an ARC Team manager, the ARC Team Officer will be responsible for the line management of a team of ARC advisers within the administration team, applications team, and the contact centre., We'll assess you against these behaviours during the selection process:
+ Managing a Quality Service
+ Communicating and Influencing
+ Developing Self and Others
+ Seeing the Big Picture, The selection panel will assess your application based on your evidence you have provided against the essential criteria as set out in the person specification.
You will also be asked to provide information within the “Employer/Activity History” section of the application form. This information is equivalent to the information you would provide on a CV setting out your career history (this may be used in the sifting process).
Interview:
Candidates who pass the benchmark at the shortlisting stage will be invited to an interview where they will be assessed against a mixture of the Civil Service behaviours and the experience skills set out in section 3 of the job specification.
We will invite the most suitable candidates to attend an assessment and interview at Piccadilly Gate, Manchester during the week commencing Monday 4 November 2024.
If there are more appointable candidates than vacancies, Ofsted may offer to place you on a reserve list for up to 12 months.
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This is a fantastic opportunity to further your experience in Ofsted’s well-established team. The post holder will work with high-achieving professionals at all levels, surrounded by a friendly and supportive team. They will have access to amazing benefits, such as flexible working hours, the Civil Service Pension Scheme, and 32.5 days annual leave + 8 bank holidays. We offer a hybrid working model, so you may also choose to spend a proportion of time working from home., + Ability to lead and manage a team, with a track record of achieving results in line with organisational objectives.
+ Excellent customer service, problem solving and verbal and written communication skills.
+ Good organisational skills with the ability to handle multiple tasks and prioritise effectively.
+ Proficient in IT and knowledge of using Microsoft Office Packages.
+ Understanding of the Early Years Foundation Stage
We only ask for evidence of these technical skills on your application form:
+ Ability to lead and manage a team, with a track record of achieving results in line with organisational objectives.
+ Excellent customer service, problem solving and verbal and written communication skills.
+ Good organisational skills with the ability to handle multiple tasks and prioritise effectively.
+ Proficient in IT and knowledge of using Microsoft Office Packages.

Alongside your salary of £28,637, Office for Standards in Education, Children's Services and Skills contributes £8,296 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Full details of the benefits available can be found in our Ofsted Offer brochure.
Ofsted is devoted to equality, diversity and inclusion. Within our Ofsted Strategy 2023-2027 we have stated that we will improve the representation of under-represented groups across the organisation and publish our progress on this annually. We are always looking to expand on our diverse workforce by recruiting candidates from varied backgrounds and differing experiences. We are proud to be a Disability Confident – Leader, we continually engage with our 5 staff networks for protected characteristics, and highlight the work of our Equalities, Diversity and Inclusion (EDI) Group. We ensure all candidates are treated with fair and open competition, with all appointments being made on merit and we use our Disability Confident Scheme (DCS) to provide assurance to all candidates of this.