Area Cleaning Supervisor

About The Role: As an Area Cleaning Supervisor at OCS, you will be in charge of making sure everything runs smoothly with the facilities support services. You will need to make sure customer needs are always met and even anticipated. You will manage staffing levels, making sure everyone is where they need to be, and help out personally when needed. You will also be the go-to person for any issues from customers or staff about OCS facilities. Plus, you will make sure all messages, emails, and announcements are clearly communicated to the team. This role is a great way to step up your career while keeping everything clean and organised. As part of your role, your key responsibilities will include, but are not limited to:

• Ownership of the delivery of the facilities support services through to conclusion whilst ensuring customer requirements are met and their needs are anticipated at all times.
• Provide flexible, suitable, manning levels ensuring staff are effectively deployed where required.
• Integrate the staff across the floors and business areas, ensuring a consistent approach across the areas, while personally assisting each day where necessary.
• Provide initial line of escalation both for customers and staff for all OCS Facilities related queries.
• Ensure that all communications, whether messages, emails or announcements are clearly passed on to all members of the team.
  
  Must have Right to Work in the UK.
• An enhanced DBS will be completed for the successful candidate.
• Good working knowledge of Microsoft Office packages including Word and Excel.
• Desirable to have an understanding of COSHH and working in similar environments.
• An understanding of following H&S rules and its importance.
• Clean Driving License.
• Customer care qualification.
• People management experience.
• Full UK Driving License (Essential)
+ Supervisory experience in managing teams of 25 or over (Essential) + Proven experience of improving team performance (Essential) + Understanding of Health and Safety legislation (Essential) + Excellent PC skills with full Microsoft office knowledge + Cleaning experience with knowledge of infection control in a hospital environment + Multi Site Management

OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be. This role sits within our Public Sector FM business division that provides Cleaning, Catering, Facilities Management, Hard Services, Pest Control and Security services to a wide range of prestigious clients, within the Healthcare market. Working at OCS is more than just a job; it's an amazing opportunity to begin or expand your career in Facilities Management. OCS has an ambition to become an 'Employer of choice' in our sector and is proud to invest in our colleague's personal and professional development. OCS provides our colleagues with opportunities to gain qualifications through funded development programmes aligned to the knowledge, skills, and behaviours attached to their roles.