Area Service Manager
Apogee Corporation**, City of Westminster
Area Service Manager
Salary not available. View on company website.
Apogee Corporation**, City of Westminster
- Full time
- Permanent
- Onsite working
Posted today, 4 Nov | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: 92ac1add8fa44030834752a7dcd83106
Full Job Description
As the Area Service Manager, you will play a critical role in managing and optimising service operations within South London.This position requires a strategic leader with a strong focus on customer satisfaction, team management, and operational efficiency. You will collaborate across various departments to ensure the delivery of high-quality services while supporting the achievement of organisational goals.,
- Oversee end-to-end service operations, ensuring timely and effective delivery of services.
- Support the Regional Service Manager in developing strategies to enhance service quality and customer satisfaction.
- Review and amend MIF allocations and postcode activity quarterly for efficiency.
- Ensure efficient stock management and control of car and site stocks to meet SLAs.
- Analyse key performance indicators (KPIs) to measure and improve service delivery.
- Lead and motivate a team of service engineers, providing guidance and support to achieve performance targets.
- Conduct regular training sessions to enhance team skills and foster a positive collaborative culture.
- Build and maintain strong relationships with key customers, addressing concerns to ensure high levels of satisfaction.
- Manage the area service budget effectively, forecasting and controlling resource demands.
- Implement and enforce service standards through regular audits and assessments for quality assurance.
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