Armed Forces Training & Outreach Facilitator

Development and Delivery

• This role will share in the delivery of training, both face to face and digitally. The training can vary from small to large groups of people so confidence in communication is essential along with the willingness to share your Lived Experience through the training.


• This role will share in attending seminars, meetings, conferences and events representing BKM if invited.


• This role will involve outreach to the veteran community to discuss gambling and gambling related harm with veterans who actively use and need the services on offer to their community.


• Help to build up knowledge of BKM and our services within the Veteran Community within London.


• Be an ambassador for BKM.


• Work with the Armed Forces Peer Aid Co-ordinator to design, develop and deliver new materials to represent the AFGSN.


• Ensure all policies and procedures are adhered to.


• Ensure compliance with Quality and Clinical Governance


• Ensure that all safeguarding issues, including child protection and protection of vulnerable adults, are dealt with in accordance with organisational policies and procedures, and local and national statutory requirements


• Ensure quality standards are maintained through continual monitoring of own performance expectations; and through stakeholder feedback, including service-users and partner agencies


• Be accountable for Personal and Professional development, by continually reviewing and assessing own performance and identifying further development needs. Participate in further learning and development, in accordance with relevant regulatory bodies


• Ensure service-user records are accurately and safely maintained and are following relevant Data Protection and GDPR legislation and controls, policy and procedures concerning the accurate collection, maintenance, retrieval, security and storage of client data.


• Ensure all environments whether office, remote or electronic are safe and secure.


Health and safety responsibilities

• Assist with the day to day running of the service, ensuring the safety of all using the service.


• Ensure that health and safety, diversity and equality policies are upheld.


General

• Attend regular supervision sessions with the Head of Peer Support services.


• To operate with clear professional and confidentiality boundaries and work within the organisation's code of conduct.


• To carry out other duties commensurate with the post., Please note we're not responsible for the content of job ads, as they're posted by the recruiter. We'll aim to resolve the reported issue and we'll use your feedback to improve the quality of our ads.
  
  We are looking for one candidate with lived experience of gambling related harm and a proven track record in delivering support and training for vulnerable adults, such as the mental health or addiction sectors.


An aspect of the role will be to work closely with individuals presenting with lived experience of gambling harm issues and/or people affected by this issue and requires an empathetic and compassionate approach and an awareness of the complex issues being addressed. A robust management of safeguarding and safe working practices is essential.

A real team player with great communication skills, who can adapt to any circumstance and environment, meeting the needs of clients and contributing to the success of the programme.

We are especially keen to receive applications from an armed forces veteran or someone closely involved with the armed forces (a family member for example), with lived experience of gambling related harms.

This is a remote role, but you must be within one hour travelling time of London, as frequent UK travel is an essential part of this role.

Betknowmore UK is collaborating with partner organisations to work as part of a wider team, on the delivery of the Armed Forces Gambling Harms Support Network (AFGHSN); this important work includes provision of training and gambling awareness activities helping to raise and address the subject of harmful gambling. The aim of the programme is to engage and offer support to not only the armed forces directly but the external organisations who give focus to this community in their work.

This new role will assist the Armed Forces Peer Aid Co-ordinator deliver training and attend veteran outreach events throughout London. This is a new team within an existing team in BKM and is an exciting programme to work on. So far, the training has been very well received and we are keen to build on this momentum.