Arrhythmia and nurse specilaist adminsitrator

+ Support the administration of the pathways for patients diagnosed with arrhythmias
+ Triaging referrals to the arrhythmia nursing team
+ Triaging patient emails and phone calls and dealing with administration enquiries
+ Ensuring all patient and clinical information is available to make informed treatment decisions
+ Collation of test results for MDT discussions, and for pre-assessment and clinic appointments
+ Booking arrhythmia nurse clinic appointments and telemedicine appointments
+ Support the processes required for effective MDT meetings including record keeping and onward referral
+ Book Aortopathy nurse-led clinic appointments
+ Record and outcome Aortopathy and Pulmonary Hypertension (PAH) telemedicine
+ Support general administrative duties for the arrhythmia, PAH and Aortopathy nursing teams
+ Cover leave for Adult Congenital Heart Disease (ACHD), dealing with routine and urgent administrative tasks, + To monitor the arrhythmia nurse specialist shared email inbox, dealing with administrative queries and highlighting anything urgent.
+ Liaise with the waiting list co-ordinator for enquiries regarding wait times or changes to status on the waiting list (i.e. cancellations, postponing cases, upgrading cases to urgent) and keeping the arrhythmia nurse specialists updated.
+ To communicate daily with a wide range of staff within the NHS and private health care organisations. The post holder must be able to communicate with the cardiac bookings team, General Managers, Clinical Directors, Consultants, Service Managers, Ward Clerks, community teams.
+ To ensure the clinical team are advised of any patient who requires clinical support.
+ To ensure all information and contact with patients is recorded accurately and disseminated to the appropriate team member.
Service Delivery and Improvement
+ To work with the arrhythmia nurses and Electrophysiology consultants to improve data quality.
+ To work with the arrhythmia nurses and EP consultants to produce audits associated with the working of the MDT.
+ To work with the arrhythmia nurses to roll out patient surveys and to record and collate the information.
+ To support clinical audit by providing data entry onto clinical systems.
+ To work with the arrhythmia nurses and EP consultants to improve the service and to ensure that all services are monitored.
+ To process map problem areas with the aim to reduce waiting times, organising meetings to discuss as required.
+ To ensure operational meetings are supported from an administrative perspective.
People Management and Development
· To assist in the process of induction and training for new clerical staff.
Patient Care Delivery
+ To answer calls to the arrhythmia nursing team, triaging and taking all relevant information so that it can be dealt with effectively. Deal with administrative enquiries independently.
+ To contact patients, where appropriate, to explain the process for individual treatment pathways.
+ Ensure all patient and clinical information is available to make informed treatment decisions
+ Collation of test results for MDT discussions, and for pre-assessment and clinic appointments
+ Book arrhythmia nurse clinic appointments and telemedicine appointments
+ Support the processes required for effective MDT meetings including record keeping and onward referral
+ Book Aortopathy nurse-led clinic appointments
+ Record and outcome Aortopathy and Pulmonary Hypertension (PAH) telemedicine
+ Responsible for missing outcomes on Careflow for specified clinics
+ Support general administrative duties for the arrhythmia, PAH and Aortopathy nursing teams
+ Cover leave for Adult Congenital Heart Disease (ACHD), dealing with routine and urgent administrative tasks
+ To support onward referrals.
Learning and Development
· Attend mandatory training updates as required.
· Undertake training as necessary in line with the development of the post and as agreed with the line manager as part of the personal development process.
· Achieve and demonstrate agreed standards of personal and professional development within agreed timescales.
· Identify own learning needs and jointly plan training requirements with your line manager
· Participate in the Trust's appraisal process to discuss how your role will help deliver the best possible care to our patients and help to deliver any changes in service.
Important information for applicants
Flexible Working: If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager.
DBS Checks: As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check . We make offers in line with the Rehabilitation of Offenders Act 1975.

This is a key administrative role supporting the care of patients with arrhythmias and other cardiac issues. You will need to have experience as an adminstrator in healthcare and the ability to work in a fast paced environment. You will need to be able to communicate effectively with patients on the telephone and work within the Nurse Specialist team. You will need excellent organisational and prioritisation skills and IT skills. You will be well supported in the role with opportunities for further training and development.

At UHSussex we're proud to be at the heart of the NHS. As one of the UK's largest acute Trusts, we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Our hard-working, talented and dedicated people work together towards a common goal - to always put our Patient First . In fact our mission is summed up by our 'where better never stops' motto and you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.