ASC Brokerage Officer

If you are looking for a new challenge and really want to do to a job that seriously makes a difference to some of the most vulnerable residents of Telford & Wrekin, come and join our Social Care Brokerage Team. The Brokerage Team works as part of the Commissioning and Procurement Team in Adult Social Care Team to source care from contracted care providers to support physical and personal day to day needs, psychological support, specialist accommodation, home from hospital support, and end of life care support for vulnerable adults in our Borough. The work involves considerable use of IT case management systems supported by clear verbal and written communication Key requirements We have a hybrid approach to working with three days in office and two days working from homes. We also run 7 day working so a rota is in place for occasional weekend and bank holiday working to meet demand as required.

Does your CV say that you are a driven individual, passionate about achieving results that ensure customer satisfaction? Does it prove that you are task focused with an attention to detail? If it also says that you are a great team player, can calmly approach the day's tasks as a very personable individual, we want to hear from you!

Telford & Wrekin Council is an award winning council, and we were recognised as Local Authority of the Year 2022 at the Municipal Journal Awards, and the Association for Public Service Excellence Council of the Year in 2021. At Team Telford we work hard to protect, care and invest to create a better borough and our employees are at the heart of everything we do. Having the right people, with the right skills, in the right roles allows us to deliver the excellent services that residents and businesses on the borough expect from us. Our friendly and passionate teams are trusted by leaders and managers to deliver this ambition. We invest and nurture our workforce and support our employees to develop and thrive. The better we are the bigger difference we make to the people we serve.

We value our employees and offer staff rewards and plenty of opportunities for personal development and career progression including:

• Competitive rates of pay
• Automatic access to a secure, flexible and tax efficient Local Government Pension Scheme
• Staff benefits and discounts including salary sacrifice schemes
• Free on-site parking
• Generous leave entitlement (24 days rising to 32 days) plus 8 bank holidays and an additional concessionary day
• Free access to our employee assistance programme and confidential counselling
• Flexible and mobile working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home - our approach is to promote greater level of flexible working around personal and family commitments, In return we also offer a great range of benefits including competitive salaries, flexible working hours and work arrangements, employee discounts, salary sacrifice schemes, a local government pension scheme and generous annual leave entitlement.
At Telford & Wrekin Council, we know that having a diverse workforce is key to providing the best possible services to our community. We celebrate having a diverse and inclusive culture where people are able to be themselves at work, and everyone has a voice and we know we are stronger and better connected as a result. We welcome applications from people from all backgrounds and where our data shows that specific groups are under-represented within our workforce, our adverts will actively encourage applications from these groups. We are also proud to be a Disability Confident Employer, committed to recruiting and retaining people with disabilities or other health conditions. You can find out more about this and our 'guaranteed interview scheme' here You can also read more about our Recruitment and Selection Policy and Recruitment of Ex-Offenders here and the Transgender & Non-Binary Inclusion Policy commitments here