Assessment and Admissions Coordinator

We need someone who can work in a team within a residential setting and be empowering and passionate in supporting adults to make positive changes in their drug and alcohol lifestyle choices. Your role would include the following:

To manage all enquiries and referrals made to the service, undertake comprehensive needs assessments and risk assessment for individuals.
Liaise with Residential Manager to make placement decisions about the suitability of individuals with multiple needs.
Welcome new residents into the service and ensure all needs of the individuals are met upon arrival.
Be responsible for data management of referrals, assessments and admissions and report data in line with processes in place.
Liaise with referrers and stakeholders to ensure promotion of new relationships and existing relationships are maintained.
Whilst the service is 24/7, this role is Monday to Friday with flexible working opportunities.

Experience of working with people with multiple and varying needs including addiction and have a working knowledge of residential rehabilitation and strengthening recovery capital.
Experienced in working with multiple stakeholders and nurturing relationships, you will be able to confidently provide guidance and support to individuals, families, and stake holders in relation to accessing and developing residential rehabilitation pathways into the service.
Experience of completing robust assessments and risk management plans.
You will be positive, innovative, and motivational in working as part of a multi-disciplinary team also on your own initiative.
Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.

We have an exciting and rewarding opportunity to join the Phoenix Futures team as an Admissions and Assessment Coordinator at our innovative Trauma Responsive Women's Therapeutic Community Residential Service, Ophelia House, Yarnton., Phoenix Futures Group is a charity with over 50 years' experience and a leading provider of drug and alcohol treatment.

Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.

We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.

Starting salary of £26,750, with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £30,750
25 days' annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
Clinical Supervision
Brand new refurbished service with staff changing rooms and shower.
Free Car parking
Benefits including season ticket loan, pension scheme and life assurance
Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
Continuous training and career development via PXL our dedicated learning management system
Access to a 24/7 Employee Assistance programme including telephone and online access
A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
We'll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.
About Phoenix Futures