Asset Data Administrator

We are looking to recruit an enthusiastic individual to join our established team. Reporting to our Asset Strategy Manager our Asset Strategy Administrator provide administration assistance in delivering a first-class asset management service working with MSV customers, external agencies, contractors and other teams within MSV to provide an excellent service.

What do our Asset Data Administrators do;

Provide administrative support to the Asset Strategy Data Team.

Deliver an excellent customer service in all areas of engagement with residents, clients and third-party stakeholders.

Liaise and update residents, contractors and other stakeholders with general day to day queries.

To attend working groups and team meetings and other forums as required producing notes, minutes and records of meetings and actions, following up with notifications and updating of systems to ensure all actions and planning work deadlines are met.

To deal effectively with colleague and customer queries delivering a comprehensive, efficient and effective customer service experience, ensuring all queries are recorded and resolved effectively.

Experience of responding positively to customer queries and complaints conscientiously and diligently with attention to detail

Experience of working in a busy administrative role

Demonstrable experience in delivering to deadlines

Ability to respond efficiently and effectively to demands of work

High levels of IT literacy including Microsoft Office, Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

We offer a range of great benefits including:

Flexibility on where you work with home working kit provided

33 days holiday per year plus bank holidays, and a holiday a buy scheme.

Company pension scheme with up to 10% matched contributions

Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more.

Enhanced sick pay with up to 3 months full pay and 3 months half pay

Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives

Life assurance subject to being a member of our company pension scheme.

Learning and development to support you to develop the skills you need to fulfil your role and progress in your career

Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause.

MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this.