Assistant Accommodation Manager

We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.,

• As Assistant Accommodation Manager you are responsible for overseeing your department to deliver an excellence in guest care and Team Member experience
• In the absence of the Accommodation Manager, you will take on all management responsibilities
• You will be the face of the department, communicating with the Front Desk
• Inspecting guestrooms on daily basis to ensure excellent standards
• Check furnishing and equipment are clean and in good repair, paying attention to details
• Assign special daily, weekly, and monthly duties to room attendants
• Checking the computer system (ONQ) throughout the day for an update of room status
• Support and liaise with the team delegations of duties, rooms, rotas
• To be fully conversant with all Housekeeping departmental Procedures
• Report and log any rooms which do not require service
• Report and log any maintenance defects found in the rooms and assigned areas
• Work in line with any other Housekeeping Supervisors
• Handle, follow up and communicate any comments or complaints.
  
  Passionate and willingness to learn
• Positive attitude and someone who makes our guests smile
• Genuinely friendly and caring
• Enjoys working as part of a team
• Ambitious and hard working
• Good communication and excellent grooming standards
• Ability to work morning, afternoon/evening, and weekends
• Deliver exceptional customer experiences all the time
• Is the Assistant Accommodation Manager role for you for you, do you have you the skill set and experience to take on this role? then what's stopping you???
  
  Located in the heart of England, just off the M6, you'll find our DoubleTree by Hilton Coventry hotel. Newly refurbished and welcoming, this modern hotel is a top choice for business travellers, convention attendees and families. Savor our signature, warm chocolate chip cookie and enjoy the various amenities designed for a comfortable stay.
Unwind in a spacious guest room with complimentary WiFi access, an LCD TV, tea and coffee making facilities and 24-hour room service. Upgrade to a deluxe room to enjoy extra perks including fluffy bathrobes, slippers, Nespresso coffee machine and a one-hour extended check out. Opt for a suite with more space, premium bathroom amenities, late check-out and mineral waters awaiting your arrival. Ask our friendly team about the accessible and connecting rooms. Relax at our LivingWell Spa with a personalized beauty treatment, aqua class, steam or leisurely lap swim. Business meetings for all sizes are easy to plan and manage with our refreshed conference space for up to 600 guests and available on-site parking. Stop by The Larder Bar for your morning Starbucks coffee, a business lunch or a late night drink. Sit a while at our on-site restaurant, The Larder, serving British cuisine with a contemporary twist. Experience post-war charm enhanced with retro-styling of a country house pantry.

Would you like to work for a company that gives you:
• £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C's apply
• Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.
Rewards your hard work by offering you the below team benefits when you join us:
• Meals provided whilst on shift
• Sales incentives and initiative rewards
• Discounted / Free use of leisure facilities - "Hotel specific"
• Free Car Parking - "Hotel specific"
• Stays in our hotels at discounted prices or
• Even free stays in our hotels as one of our rewards & recognition incentives,
• Opportunities for your personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships - T&C's apply
• Annual Holidays entitlements inclusive of Bank Holidays
• Opportunity to buy additional holiday entitlements
• Pension enrolment