Assistant Accommodation Officer

Here at, Maidstone Borough Council we are expanding our Housing Management service who oversee our accommodation across the borough including supporting the provision of temporary accommodation for homeless households., An exciting opportunity has arisen for an Assistant Accommodation Officer to join our busy Accommodation Team, on a part-time basis working 20 hours per week, with the scope for agile working under the Council's new agile working arrangements, dependant on the needs of service.

The job is to provide effective operational and administration support within the Accommodation Team. This post will support key administrational tasks across the housing management service including supporting the Accommodation Officers, supporting the collection of housing benefits information and being a point of contact for the section.

To work effectively within a team to ensure the highest possible standard of service to customers, colleagues, and stakeholders alike.

To be compassionate towards homeless individuals and households who are experiencing stressful and challenging situations.

Over the next five years we are looking to expand our affordable accommodation, by an additional 1000 properties, so this post will be an integral part of the team developing that growth.

You will be educated to GCSE level or equivalent, include English and Mathematics at Grade C/4 or above or have experience in a similar role. You will have excellent communication and administration skills, and a practical understanding of local authority housing service and processes., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Maidstone Borough Council is a confident organisation with ambition and aspirations to deliver high quality services to our residents and local businesses. We strive to make the borough an attractive place for all and secure a successful economy.

We continue to build on our strengths - assets, knowledge and expertise and our track record for innovation and improvement to create a financially sustainable future so that we can continue with our undiminished plans.

We will only achieve the results we are aiming for through the talents and hard work of all our people. You are encouraged to become part of our vision and in return you can expect support, training, and fair reward from us. We will give you the opportunity to develop the skills to do your job well and create a positive working environment where your ideas about improving how we do things are valued and we manage the changes needed for new ways of working well.

• Invitations to staff events to celebrate success and support wellbeing that include holistic therapies and outdoor activities


• Employee Assistance Programme which provides confidential & independent information and access to counsellors


• Local Government Pension Scheme (LGPS)


• Life Assurance - three times your annual salary (for members of the LGPS)


• Generous holiday entitlement with the option to buy additional leave


• Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work


• Lease car salary sacrifice scheme allowing you to lease a brand-new car. The monthly fee includes insurance, servicing and road tax.


• A wide range of flexible working opportunities


• Annual flu vaccine


• Cycle to work scheme


• Staff benefits discounts on leisure, eating out, holidays and shopping


• Excellent learning and career opportunities for committed individuals


• A professional fee payment, if required for the role


Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment.

Maidstone Borough Council has a Sponsor License which enables successful candidates in eligible roles to be sponsored for work Visa purposes.