Assistant Administrator - Reception

The post holder will be the first point of contact for all visitors and staff entering 17 Bridge Street, Peterborough.
They will be responsible for taking and transferring telephone calls, being the main point of contact for reception enquires, photocopying and scanning documents, franking mail, bookings meeting rooms via an online platform, uploading patient documentation to SystmOne, logging faults with facilities and maintenance team. This list is not exhaustive and other duties may arise on a daily basis., The post holder will provide a comprehensive administration service to clinical teams at 17 Bridge Street.
Ensuring good customer service by providing a professional and effective service by dealing with queries from service users, carers or staff in person or on the telephone., Ensuring good customer service by providing a professional and effective service by dealing with queries from service users, carers or staff in person or on the telephone. Take accurate messages and ensure these are passed on to the appropriate people.
Organise appointments and transport for clinics as directed.
Carry out office duties, such as dealing with post and photocopying; be
responsible for document filing and ensure that the relevant records are
organised, accessible and up to date.
Monitor and maintain the departments admin stocks.
Arrange meetings as and when required.
Accurately input data onto relevant electronic system, in a timely manner in line with standard operating procedures.
Update bed boards to reflect live ward/team state as directed.
Deal with staff and service user requests that may be part of the cash office
function as and when required, and in accordance with Trust procedures.

Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development., Here at Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) we are dedicated to providing high quality care with compassion. We deliver many of the NHS services that are provided outside of hospital and in the community such as physical, mental health and specialist services.
We are a health and social care organisation, offering a wide range of services, including:
+ Integrated physical and mental health services for adults and older people;
+ Specialist mental health and learning disability services;
+ Children and young people's mental health services;
+ Children's community services in Peterborough;
+ Social care;
+ Ground-breaking research
We strongly encourage applications from all sections of the community, particularly from under-represented groups including disabled people and members of our ethnic minorities and LGBTQ+ communities. For further information about our positive equality, diversity and Inclusion work, please visit https://www.cpft.nhs.uk/equalityanddiversity.
CPFT is looking to build upon its pool of temporary workers with Temporary Staffing Services (TSS). You will be asked at interview if you would be willing to register with TSS. This is an excellent opportunity for those looking to take on additional hours that are flexible around your personal circumstances.
Please be advised that in line with the WHO Health Workforce Support and Safeguards List, 2020 Cambridgeshire and Peterborough NHS Foundation Trust currently are unable to accept applications from overseas candidates whose country of residence is classed as a 'Red List' country.
Applicants who require entry into the UK will be required to provide a valid police certificate from the relevant authority from each country (except the UK) where the applicant has been present for 12 months or more, 10 years before the date of visa application, while aged 18 or over.
If you are successful at interview you will be subject to pre-employment checks, including a DBS (if appropriate), references and Occupational Health. To ensure a smooth process please bring all identity documents to your interview. A list of required identity documents will be attached to your interview invitation.
All communications will be sent to you via TRAC Systems. By applying for this post you are agreeing to CPFT transferring the information contained in this application to TRAC. If you are made an offer, information will also be transferred into the national NHS Electronic Staff Records system.