Assistant Administrator X 2

We are seeking enthusiastic and dedicated Assistant Administrators to join the University's Faculty of Arts, Humanities and Business Professional Services team.

Under the direction of the Deputy Faculty Registrar, you will provide front-line support on all enquiries coming into the Faculty via telephone, email and the reception desk. You will join a team of Assistant Administrators who provide support across the Faculty's 3 Schools: School of Art, Design and Architecture, School of Society and Culture and the Plymouth Business School.

As the first point of contact for our students and colleagues, you will have a positive and welcoming manner, you will be friendly and helpful. You should have excellent communication skills, communicating with a wide audience, all with different priorities and needs. You will have outstanding customer service skills and be able to evidence your experience and skills. You will need to be able to contribute and be confident when working as part of a team and be equally comfortable using your initiative and working on your own.

The role is based on the main University of Plymouth campus. We offer continued development within the role and across the Faculty to support you and the whole professional service team to deliver excellence and continuous improvement across our service.

The Faculty Professional Services team is responsible for providing a customer-focused, high quality academic administration to students, academic staff and external partners within a culture that combines collegiality and a dedication to excellence.

Please demonstrate how you meet the essential criteria outlined in the knowledge, qualifications, training and experience elements of the job description in your supporting statement.

We offer a competitive salary package and a generous pension and holiday scheme. We also offer a range of other benefits/support mechanisms, including ongoing development opportunities, flexible working, staff networks and enhanced maternity, paternity and adoption leave.

A summary of our comprehensive benefits can be viewed here.

A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth's strategic vision, and will adopt the University of Plymouth's HR policies and procedures in full unless otherwise stated.

The University of Plymouth is an inclusive community where everyone is welcomed regardless of their background. To find out more about our inclusive community initiatives, such as Athena Swan and the Race Equality Charter, please visit our Equality, Diversity and Inclusion webpages.