Assistant Area Highway Manager

As an Assistant Area Highway Manager, you will directly manage front-line staff to deliver a reactive safety service on the highway network. On a day-to-day basis, you will be responding to complex, multi-step highway issues. In your role, you will help set operational standards, utilise technical knowledge to resolve problems, and manage the team to deliver performance management objectives. You will also support the delivery of contractual maintenance activities, monitoring, auditing and projects. You will establish strong relationships both internally and externally to enable effective partnership working and collaboration. It will be essential for you to utilise these relationships to gain stakeholders' support when making decisions and engaging in partnership activities. This role involves working with communities on community-led initiatives to enhance local highway spaces, as well as interacting with the public by handling escalated complaints and attending Parish meetings.

• Providing advice and support in the service specialism, addressing technical, professional, resource, and human problems.
• Communication skills.
• Possessing people management and performance management skills.
• Ability to set timescales and review effectiveness of service.
• Ability to change existing practices and identify innovative solutions within the required framework.
• Full current driver's licence.
• Experience of delivering or co-ordinating a quality customer focused service to others.
• Experience of managing staff.
• Experience of managing a small budget and/or contributing to financially related decisions on larger spends.
• Authoritative, applied knowledge of the specialist or professional discipline including technical theories and related principles, practices and procedures.
• Computer literate.
  
  We care hugely about wellbeing, and how we support our team to develop to be the best they can be. Alongside this, we also offer the below benefits:
• 30 days annual leave + bank holidays.
• A generous pension scheme.
• A strong supportive management team.
• Training and development opportunities, including a range of apprenticeships, technical training, coaching and mentoring opportunities.
• Subscription fees paid for one relevant professional body.
• A range of discounts including Argos, Samsung, Asos, B&Q and many more.
• Free access to employee assistant programmes.
• Discounted membership at selected local sports and fitness centres.
• A range of commuting and business travel discount and initiatives.