Assistant Capacity Co-ordinator

To work alongside the Capacity Co-ordinator to ensure clinical capacity demands
of the service are met including Theatre and OPD
To ensure that all targets are met
· Cancer Waits
· RTT
· SLA's
To deputise in the absence of the Capacity Co-ordinator to ensure
continuity of service
To work as a key member of the Directorate to provide operational support
To work on their own initiative and manage own workload to ensure that the priorities of the service are met, Ensure Consultant & Registrar clinics are set up as per Activity Rota, and clinics provided reflect the demand
Escalate any discrepancies or deficiencies to the Capacity Co-ordinator
Provide support to the Capacity Co-Ordinator, in the validation of RTT pathways
Provide support by allocating appointments for patients where it is identified that there is insufficient capacity to accommodate within the clinically determined timeframe, ie Fast Track, clinically urgent, RTT and ward discharge patients. Ensuring tracking mechanisms are in place to ensure such appointments are monitored on a daily basis to avoid patients being 'lost "or delayed to follow up.
Escalate underutilised clinics, appointment slots, short notice requests and/or issues to Capacity Co-ordinator
Use own initiative to plan time effectively and prioritise incoming work on a daily basis, including responding appropriately and communicating clearly in relation to urgent/important and unpredictable issues.
To liaise with other member of the Directorate teams - appointments, waiting lists etc, to ensure capacity is fully utilised appropriately
To update and maintain accurate information to facilitate timely patient management
Ability to communicate clearly both verbally and in written form with all levels of staff both within the Trust and outside agencies.
Be able to deal with difficult situations both face to face and over the telephone, ensuring all Confidentiality guidelines are met

Working for our organisation
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly., Ensure Consultant & Registrar clinics are set up as per Activity Rota, and clinics provided reflect the demand
Escalate any discrepancies or deficiencies to the Capacity Co-ordinator
Provide support to the Capacity Co-Ordinator, in the validation of RTT pathways
Provide support by allocating appointments for patients where it is identified that there is insufficient capacity to accommodate within the clinically determined timeframe, ie Fast Track, clinically urgent, RTT and ward discharge patients. Ensuring tracking mechanisms are in place to ensure such appointments are monitored on a daily basis to avoid patients being 'lost "or delayed to follow up.
Escalate underutilised clinics, appointment slots, short notice requests and/or issues to Capacity Co-ordinator
Use own initiative to plan time effectively and prioritise incoming work on a daily basis, including responding appropriately and communicating clearly in relation to urgent/important and unpredictable issues.
To liaise with other member of the Directorate teams - appointments, waiting lists etc, to ensure capacity is fully utilised appropriately
To update and maintain accurate information to facilitate timely patient management
Ability to communicate clearly both verbally and in written form with all levels of staff both within the Trust and outside agencies.
Be able to deal with difficult situations both face to face and over the telephone, ensuring all Confidentiality guidelines are met
Good computer skills to operate and update several IT software packages used by the Trust and Patient Access.
To be flexible in order to facilitate the demands of the service and changes within the service
To assist the Capacity Co-ordinator to ensure systems, policies and audit processes are in place to monitor and evaluate quality standards relative to the service
The post holder must at all times carry out his/her responsibilities with due regard to the Trust's Policys for example Equal Opportunities Policy , Confidentiality & Health and Safety
The post holder to ensure they are fully compliant with all relevant mandatory training requirements, Qualifications - Please be advised that if the post that you are applying for requires any level of qualification (e.g. A-Levels, Degree etc) or Professional Registration (e.g. Nursing and Midwifery Council, General Medical Council etc) you will be required to provide proof as part of the pre-employment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant's qualifications will be checked with the educational institution or provider. Furthermore, a sample of all applicants' qualifications will be checked back to the educational institution or provider to interview letters to further deter fraud.
Sponsorship - Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. As of 1 January 2021, free movement ended and the UK introduced a points-based immigration system. Further information is available regarding two types of visa; Health Care Visa https://www.gov.uk/health-care-worker-visa/your-job and Skilled worker visa https://www.gov.uk/skilled-worker-visa.