Assistant Care Manager - West Bromwich, West Midlands County

In Extra Care, our residents live independently in their own homes within one of our schemes, complete with communal lounges, gardens, cafés/bistros and salons. As an Assistant Care Manager with Housing 21, you will provide high quality and compliant care to our residents and help to manage the team who are based on site 24/7. You will work with the same residents and colleagues every day enabling you to build strong relationships with everyone., No two residents or days will ever be the same and although our care packages are tailored to individual needs, we pride ourselves on offering the same great service to everyone.

As a friendly yet organised manager, your main responsibilities will include:

Carrying out assessments of new or existing residents, ensuring all allocated residents have a comprehensive care plan in place
Being responsible for the management and performance of care employees by providing induction, line management, supervision and support to a defined number of Care Workers
Supporting the Management Team with all aspects of team management including but not limited to: recruitment, employee induction, training and disciplinary procedures and sickness absence
Contributing to the service's quality assurance system by way of auditing, conducting observations and responding to residents' feedback
Preparing rotas in line with commissioned care hours
Acting as the responsible person for the safe running of the care service in the absence of the Registered Manager

First-hand experience in the care industry is essential. You will need to understand CQC (Care Quality Commission) regulations, organise employee rotas and develop care plans in line with people's needs and preferences. But equally as important is a positive attitude and ability to work well with others; at Housing 21 we don't just administer care, we genuinely care.

Shift Pattern: Monday - Friday 07:00 - 14:30.
Monday - Friday 14:30-22:00
Monday - Friday 9:00 - 17:00

Two week days of 9-5 shifts and Weekend 07:00 -18:00 Saturday and Sunday.

Are you looking for a management role that recognises your care experience with rewarding opportunities?

Do you want to progress your career but not lose contact with the residents you are working to support?

Would you like to work with an organisation that is leading the way in professionalising the care industry by investing in its employees?