Assistant Case Manager

Job Purpose The post holder will be responsible for the day to day coordination of the teams duty and allocation responsibilities and will work within their speciality area as an autonomous practitioner. In doing so, they will assess, plan, deliver and evaluate patient centred programmes of care to a specialist level ensuring that they practice within their sphere of competence and knowledge. The post holder will work to professional and regulatory body codes, standards and guidance at all times ensuring that their practice is grounded in evidence based theoretical and practical knowledge. Key Responsibilities 1. Clinical 1.1Demonstrates a detailed theoretical and practical knowledge of common aetiologies, pathologies, conditions and presentations involving a critical understanding of theories and principles 1.2 Demonstrates the ability to apply theory to practice at a proficient level when assessing, planning, treating and reviewing using a holistic philosophy 1.3 Demonstrates
organisational skills 1.4 Makes judgements requiring analysis, interpretation and comparison of options and ensures clinical reasoning is reflected accurately in case records 1.5 Engages and actively involves the individual and, if appropriate, their family or carer, in the assessment, planning, implementation and evaluation of programmes of treatment and or care by using person centred techniques to promote a culture of involvement and empowerment 1.6 Works to standards of proficiency identified by their professional and regulatory bodies 1.7 Prioritises their own workload within agreed objectives deciding when to refer to others as appropriate. 1.8 Approaches each individual with care, compassion and sensitivity ensuring that these values are reflected in the management of any complaints and compliments 1.9 Provides and receives complex, sensitive or contentious information where motivational, persuasive, empathetic, negotiating and reassurance skills are required whilst demonstrating an
understanding of barriers to communication.