Assistant Client Manager, The B-Hive (Internal Creative Agency

The B-Hive is an in-house creative agency bringing to life the creative needs of some of the most recognisable brands in the beauty industry including No7, Soap & Glory, Liz Earle and Boots own brand. We combine the capability of an external creative and production team, with the speed, flexibility, and in-depth brand knowledge of an in-house set-up, underpinned by years of experience dedicated to Boots and No7 Beauty Company. As Assistant Client Manager, you are a representative of our B-Hive Creative Studio. You will manage incoming briefs from internal and external clients and work with our creative and production teams to deliver high quality projects across campaign creative, content, brand pages, digital screens, email and more. You will work across Boots and supplier brands, juggling various projects and contacts simultaneously. Working as part of the client management team, you will be responsible for coordinating and delivering projects for internal and external clients. This includes:

• Being the key client contact and face of the team on your assigned projects
• Taking the lead in client meetings, presentations and approvals
• Managing the agency inbox, acting as a point of contact for incoming briefs, client enquiries or issues and responding in a professional and timely manner
• Coordinating and delivering projects from end-to-end from through to delivery/publishing
• Using and being fluent in briefing and project management systems to plan, track and record project details to agreed time, cost and specification
• Proactive, continuous improvement of processes
• Supporting wider team on briefs, administration and delegation where needed
  
  Proven work experience gained in a marketing agency or related creative environment
• Degree level education or apprenticeship/work in similar field
• Good with numbers and comfortable calculating and developing cost and time estimates for clients
• Confident and highly organised with good listening and note taking skills
• Smart, friendly, pro-active and objective-focused, always keeping client and customer in mind
• Passionate about producing great creative and building relationships
• Bonus if you have proven use of project management systems and/or asset delivery
  
  No7 Beauty Company is made up of five iconic brands - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone - we're innovators with a passion for challenging perceptions with ground-breaking products, proven results and positive impact. We have built a reputation on scientific innovation, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer, empowering our team members to be their authentic selves as we share a culture where diversity, equity and inclusion are at the centre of everything we do.
  
  Discretionary annual bonus
• Generous discount on our own brands and partner businesses
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and much more.
We have a great range of benefits in addition to the above that offer flexibility to suit you - go to no7company.jobs/working-here to find out more. Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company and may not be accurate.