Assistant Conference and Banqueting Manager

This role is instrumental in ensuring that all Conference and Banqueting operations run successfully and in line with all guest requirements. A hands on position where you are expected to not only manage the team but also work alongside them, leading by example and demonstrating luxury standards. Share

• Lots to do, but lots of fun
• Ensure that expectations are exceeded at all times in all areas of C&B
• Support the operational teams in delivering exceptional standards
• Leading from the front by running and overseeing events. Remaining hands on within this busy food and beverage operation.
• Ensure that all C&B department standards remain consistent in the absence of the C&B Manager.
• Build a strong relationship with every client. Ensure that every meeting or event organiser is met on arrival and receives a warm welcome and thorough briefing to check every detail and establish other requirements.
• Ensure every meeting receives a de-brief to check satisfaction and thank them for using the hotel. Any future sales leads should be passed to Sales Team.
• Assisting the C&B Manager in the recruitment and development of permanent and casual team members.
• Support the training of the team to enable them to deliver a consistently high level of service.
• Ensure functions room set up is per function sheet and that our standards are maintained.
• Optimise opportunities to hit and exceed budgeted targets