Assistant Directorate Support Manager

To provide direct line management to designated administrative and clerical staff.

To work on own initiative to prioritise work in the specific areas of the Health Records Department in the face of competing demands.

To provide management support to other areas of Health Records in the event of colleagues leave.

To ensure there is efficient and effective delivery of service

To support service improvement work to ensure efficient, effective and productive patient access services.

To ensure a person-centred service that is responsive, flexible and adaptable

To work closely with colleagues including specialty teams, clinicians and support services and assist in its development

To embed quality improvement methodology within the patient access services

To provide cross cover for Operational Manager colleagues

Deputise for the Assistant Directorate Manager

Ensure there is a high quality of training and development of the teams, of their knowledge of national Health Records and Scanning policies and governance and RTT compliance.

To be on call for one Bank Holiday per year and to be available for Bank Holiday duties in the event of staff absence.

Any other duties commensurate with the role

An exciting opportunity has become available for an enthusiastic and self-motivated individual to join Health Records to provide high quality administrative support and line manage a team. This post is ideal for someone with a positive and pro-active approach and a keen eye for detail. The post holder will work closely with the Health Records Section Managers, Evolve Systems Administrator/Data Quality Manager and Assistant Directorate Support Manager for Patient Access. The role requires you to have good organisational skills that will contribute to the efficiency of the department and make an overall difference. You will be required to communicate with all levels of personnel and develop effective working relationships with all. We are looking for someone who is eager to learn new skills and be able to adapt to change in a busy, challenging but rewarding environment. You should have extensive experience of Microsoft Word and Excel spreadsheets, be able to work both autonomously and
within a team as well as prioritising and organising workloads to meet deadlines.

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

o Between 27-33 days of annual leave plus bank holidays

o NHS pension scheme membership

o Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further

o NHS Staff discounts

o Cycle to work scheme

oSalary finance - for loans, savings, budget planning and tips on managing debt

o Stockport Credit Union- for local financial advice