Assistant Front Office Manager

Together with the Front Office Manager you will be responsible for the successful operation of the Front Office department. You will be working with a very dynamic Front Office team who are fully committed to providing the best possible service to all or guests.

Some of the specific tasks include assisting with the management of all Reception and concierge operations, including liaising with teams to ensure prompt resolution of customer feedback and requests. As well as ensuring efficient coverage of Duty Management and nights and assist in managing the overnight team of the hotel and manage the resource planning and recruitment of front office team members.

To be successful you will be self-motivated with a positive "can do" attitude. You will have excellent attention to detail and be committed to providing outstanding service to guests. Ideally you will have a minimum of one year experience in a similar role, possess a genuine enthusiasm for the hospitality industry and always strive to go above and beyond for guests.

This is a fantastic opportunity to join one of City of London's finest boutique properties. The unique 74-bedroom five-star hotel is part of The Autograph Collection from Marriott. Perfectly situated in Central London, we're just moments from Bank Tube Station.

1. 28 days' holiday rising to 33 with length of service. (Including bank holidays)
2. Recognition of positive contributions & Employee of the Quarter Awards
3. Investment into your career with our apprentice and development programmes.
4. Outstanding service Incentives for receiving exceptional guest feedback.
5. Financial wellbeing with lifestyle savings and discounts from over 1,200 retailers.
6. Interactive health and wellbeing platform
7. Health Care cash plan benefits package
8. Contributing to your future with the Pension scheme
9. Two complimentary passes per year to Thermae Bath Spa
10. £500 referral fee if you recommend someone to work for us.

YTL Hotels

Threadneedles Hotel is one of six hotels and properties operated by YTL Hotels in the UK.

Every day, our stars craft inspired experiences that is what helps us achieve our culture of service excellence.