Assistant General Manager - Burford

We are looking for a passionate and experienced Assistant Manager at The Three Horseshoes, Asthall This role encompasses overseeing the running of The Three Horses Shoes, This is an opportunity to embrace yourself in a fast-paced operation where each day offers something different. You will be involved in the daily running of each of our departments, from our award-winning fine dining restaurant supporting our department managers & striving for exceptional standards at every opportunity. You will be an ambassador for The Bamford Collection, which is a group of consciously minded brands that are committed to nourishing people and the planet. The collection is made up of three brands; Daylesford Organic, Daylesford Stays and Bamford.,

• To work as a consummate host to our guests & residents
• To ensure the restaurant, pub and gorgeous garden are set up for the day, constantly checking tables and replenishing stock and maintaining standards, delegating tasks where appropriate
• To actively drive average spend per head, by identifying all opportunities for recommendations
• To maintain full knowledge of the menu, including beverages, and able to give detailed descriptions of the dishes, provide recommendations for guests and give accurate allergens advice
• To ensure effective shift management, leading and motivating the front of house team, delivering a seamless service.
• To manage the restaurant operations effectively, maximising sales through table turning
• Work alongside the kitchen & bar team on continuous development of food and beverage offerings
• Maintain an accurate and up-to-date plan of restaurant staffing needs.
• Prepare schedules and ensure that the restaurant is staffed for all shifts whilst managing holiday requirements - ensuring Fourth is updated
• Line management of the restaurant team (incls absences, performance reviews, PDPs etc). Assist with recruitment when required
• To ensure all transactions are correct, including balancing floats, change, banking and cash reconciliation
• To highlight H&S matters to your line manager or appropriate parties
• To deliver and champion 'REAL The Maytime experience'
SKILLS YOU WILL BRING
• Fully responsible for leading service standards and supporting wider business objectives.
• Report to the General Manager and work alongside Operational teams.
• Manage a small team; previous leadership experience is advantageous.
• Act as a natural leader and role model for your team.
• Provide and share experience and knowledge from your career in F&B.
PERKS & BENEFITS


• Discounts: We offer a range of discounts on our products, treatments, and dining
experiences from day 1. Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice. Private Medical: We offer subsidised private medical insurance through Bupa. Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%. Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary. Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.