Assistant Highways Systems Support Off

The Council's Highways Commercial Team has a vacancy for an Assistant Systems Support officer to contribute towards the development and operation of the systems used by GCC and its partners to enable the delivery of highway services across Gloucestershire. The post holder will be accountable for supporting the GCC Highways Commercial Team and developing knowledge in maintaining the highway maintenance and asset management systems. About The Team The Council's Highways Commercial Team supports the operation of the Term Maintenance, Professional Services, Structural Maintenance and Street Lighting contracts. We are also involved in supporting Major Projects and play a key part in systems development and continuous improvement of our Assets and Customer Management Systems. Join this supportive, knowledgeable and friendly team who will appreciate your experiences but also help you develop new skills.

We are looking for an individual who is solution-focused, with strong admin and ICT skills and the ability to prioritise workloads in a fast-paced commercial environment. You must have a keen eye for detail and have experience of delivering outstanding customer service, both internally and with our partners. In time you will act as a first point of contact for commercial or contractual queries which means you will need to communicate clearly and respond positively to new situations, with a collaborative mindset and a willingness to learn., We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire's diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

For all your hard work, you will receive the following:

• Flexible and agile working opportunities
• 24.5 days annual leave rising to 29.5 days after 5 years continuous service
• An option to purchase 10 days of additional leave per year (pro rata for part-time staff)
• Family friendly employer offering benefits to help support you and your family
• Career development and qualification opportunities
• Supportive and positive working environment with regular, robust supervision
• Local Government Pension Scheme (LGPS)
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
• An in-house Occupational Health service
• Employee discount scheme
• Cycle to Work scheme
• Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply)
• Links to employee networks such as Prism (LGBT+) network and the Young Employees Network