Assistant Librarian (Systems and Discovery)

We are seeking a committed and motivated Assistant Librarian to support the delivery of high quality, customer-focused library services at University of the Arts London (UAL). In this key role, you will provide Systems and Discovery support for staff and students by contributing to the management, co-ordination and development of library management systems, electronic resources and related technologies. You will work closely with colleagues in the Resources & Systems team and provide support by:

• Monitoring and troubleshooting queries, escalating as necessary
• Setting and testing library management system configurations
• Maintaining and developing enquiry, CMS and Discovery portal software to support and promote our resources
• Maintaining statistics and producing reports of library system and resource use
• Assisting with departmental communications including the Library Services website and social media, as required.
The role is based at the Elephant & Castle site and is for 35 hours per week, Monday to Friday, 7 hours per day, with some flexibility, during core working hours. There will be some opportunity to work from home, dependent on operational needs, but onsite working will be the main focus for this role.

We are looking for someone with a customer-focused approach and a degree or equivalent qualification. You will have demonstrable experience of working in a library, higher education institution, or information role. The ability to work both as part of a team and independently without direct supervision is essential. You should also have experience working with library management systems, a variety of e-resources, and online Discovery tools. Additionally, you must be familiar with best practices in troubleshooting and query handling within higher education. A recognised library qualification or qualification in other information disciplines is desirable. This could include CILIP accreditation, non-academic library or archives experience, or qualifications like an NVQ, apprenticeship, or a postgraduate certificate/diploma (MA/MSc) in library or teaching. Further details about the requirements can be found in the person specification section of the job description by clicking the apply button. There are essential criteria that cover experience, knowledge and soft skills.

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities - UAL Short Courses Ltd, and UAL Arts Temps Ltd. We are ranked highly across the board. We are ranked first for specialist art and design, second in the world for Art and Design in the 2023 QS World University Rankings (for the fifth year in a row), ranked fifth in sustainability and two of our colleges were rated in the top three fashion schools in the world.