Assistant Manager

Ensure positive guest service in all areas. Respond to complaints

within the given parameters or escalate to the Deputy / General Manager,

taking any and all appropriate actions to turn dissatisfied guests into

returning guests

• Managing shifts covering the entire venue


• Adhere to company standards and service levels to increase sales,


minimise costs, beverage, supply and labour costs

Actively participate in all areas of the operation from gaming,

food, beverage, events, sport and labour whilst maintaining required

standards of operation in daily activities

Create an environment that is team focused and encourage a

professional and motivating atmosphere for all team members

What We'll Offer

• 28 days holiday per year


• Free bowling and activities for you and up to 3 others when you


aren't working (off-peak time)

• 25% off food and drink


• Get involved with different social activities throughout the year


though our team social calendar

• Join your teams Monday bowling club


• Annual team awards party


• Access to our team wellbeing app to support in promoting mental health awareness and wellbeing in our teams.


• Cycle2Work scheme
  
  Previous hospitality experience is essential


• A natural people person who puts great customer service at the top


of their agenda

Enthusiasm and the ability to create a sense of fun and motivate a

team whilst upholding standards and maintaining discipline

Self-discipline, initiative, leadership ability with an outgoing

personality

Ability to motivate employees to work as a team to ensure service

meets stellar standards

Must be able to handle the pressures of simultaneously coordinating

a wide range of activities and recommending appropriate solutions to any

problems arising

Must possess good communication skills for dealing with diverse

team, spoken English and have the right to work in the UK.

Lane7 are the fastest growing and the market

leading boutique bowling business in the UK, with multiple venues across three

brands : Lane7, Level X and Gutterball. Bowling is our thing it has been for

the last 10 years. Think of us as your one-stop-shop for a great activity

packed experience that also offers arcades, beer pong, pool, golf, darts,

shooting pods, karaoke and much more! We aim to give you the best night out

every time, with all your best nights rolled into one. We have the perfect