Assistant Manager
KING Living, Wormwood Scrubs, Hammersmith and Fulham
Assistant Manager
Salary Not Specified
KING Living, Wormwood Scrubs, Hammersmith and Fulham
- Full time
- Permanent
- Onsite working
Posted today, 9 Oct | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: 3f155e1afda94122a6ef1cb0c475389d
Full Job Description
- Assisting the Showroom Manager with the daily operation of the showroom according to King Living standards, following policies and procedures including WHS
- Supporting daily showroom team meetings to provide updates on pricing, packages, product changes, sales targets, and promotions
- Working closely with the team to optimise turnover, to present the store and our product to the highest standard and to provide outstanding customer service
- Effectively manage the sales team to achieve business goals, whilst facilitating ongoing product and sales training, and building a strong, collaborative culture
- Complete showroom rosters three months in advance (considering employee availability & leave requirements, as well as rostering high performers at peak periods) and communicate to all showroom employees.
- Liaise and help to facilitate the smooth running of changeovers for campaigns working closely with the visual merchandising team
- Establish and build customer relationships, and manage and resolve all customer complaints as required
- Ensure all marketing material is set up in line with Marketing and Brand requirements including window decals and POS Be aware of competitor product offerings and promotions
We are looking for an experienced, organised, innovative, and forward-thinking Assistant Showroom Manager to join our new white city showroom. You will assist with mentoring, coaching, training and motivating our well established and high performing team. To be successful in this role, you will be passionate about our products, have a flare for design and through ongoing product training, will use your product knowledge to provide a customised solution to suit customers' home, family, and lifestyle. As part of our supportive team, you are a self-starter who is collaborative and focused to meet team targets, delivering quality results, along with the enthusiasm to be working with a well-established and experienced team, which supports your performance and success., To be successful you will be confident with customers, experienced and focused in leading/supporting and managing a team, be driven to achieve, great with training and product knowledge, and be a fantastic salesperson. - Previous experience in a similar role managing within a premium brand (preferred)
- Strong mentoring and coaching leadership style to promote, motivate and build a cohesive team culture
- Demonstrated leadership in organising and managing a team, performance management, selling skills, visual merchandising, operational routines, and IT systems
- Ability to understand store budgets, to effectively run an operational store
- High attention to detail and able to problem solve, negotiate and influence to resolve issues, and think on your feet to deliver the best outcome to your team and customers
Since 1977, King Living has pioneered quality Australian design, continually pushing the boundaries of what furniture can achieve. Designed to adapt to our changing lives and last for generations, our furniture marries the power of innovation with traditional handcrafted methods. King Living has expanded from a homegrown business into a global brand. A family owned and run Australian company headquartered from our Support Centre in Sydney, our Showrooms and manufacturing centres span Australia, New Zealand, United Kingdom, Canada, USA, Singapore, Malaysia, China, and Thailand. At King Living, we are dedicated to creating simplicity and balance in both our living spaces and our work environment. We take pride in our past accomplishments and are thrilled by the possibilities of the future.