Assistant manager and sales associate

Studio Nicholson is looking for a reliable Assistant Manager with a professional and focused approach to store operations, leadership and development, taking direction from and supporting the Retail Manager in day-to-day operations. The appointed Assistant Manager will be required to:

• Be an ambassador for the store, creating a welcoming atmosphere for customers
• Provide outstanding customer service
• Lead by example and support and motivate team members
• Strive towards the achievement of KPIs such as sales, salaries and stock loss targets
• Monitor performance and absence
• Ensure adherence to health and safety and security
• KPI Management
• Team building
• People Management
• Experience in Delegation / decision making
• Complaint handling
• Great communication skills
• Coaching and training
• Key holding duties
• Reporting on targets
• Leadership skills
• Motivational
• Enthusiastic
• Positive Sales Experience
• Visual Merchandising - Introducing new arrivals in the store., Maintain customer satisfaction through superior service.
• Maintain a clean store and ensure that merchandise is presented in an appealing manner
• Receive and unload new shipments
• Keep shelves fully stocked with merchandise
• Stay up to date with merchandise, especially new products
• Determine customers' needs and wants and suggest and display these items
• Adhere to company guidelines and procedures
• Welcome and engage in conversation with customers, help them as needed, Your file must be a .doc, .pdf, .docx, or .rtf. No larger than 10MB
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• Proactive, flexible and adaptable
• Tenacious, hardworking and reliable
• Ability to lead, manage and develop others
• Experience of supervising a team of more than 5
• Deal effectively with customer and staff issues
• Able to demonstrate good commercial awareness
• Possess a creative approach to merchandising
• An inquisitive mind with a good eye for detail
• A confident communicator with excellent organisational and problem-solving skills and a real 'can do' attitude
• Experience of working in a retail environment is essential, preferably within a high volume, fast paced business
Sales Assistant Studio Nicholson is looking for a high energy individual to work as Sales assistant, Full time or Part time with the purpose of assisting customers with their shopping needs, maintaining the shopfloor, arranging stock and be able to identify themselves with the core of the brand. All candidates must have previous experience in the retail environment in order to apply to the vacancy.,
• Experience in sales is preferred
• Great communication and interpersonal skills
• Must be attentive to customer needs and determined to provide customer satisfaction
• Ability to organize, prioritize, multitask, be flexible and meet deadlines
• Knowledge of sales standards and customer service routines
• Must have proficient math skills to handle cash and credit card payments
• Basic computer skills including spreadsheets, data programs and PowerPoint
• Work well with others and be a team player
• Ability to manage schedules and inventory