Assistant Medical Secretary - Diabetes Nurse Service

An opportunity has arisen for a motivated and enthusiastic individual to support the Diabetes and Endocrinology Department as an Assistant Medical Secretary for 37.5 hours per week, on a permanent basis.,

• Audio typing and reviewing patient letters and reports from digital dictation.
• Forwarding letters/reports by post, telephone or e-mail as required.
• Answering departmental phone calls in a courteous and professional manner.
• To liaise with patients and provide non-clinical advice such as dates and times of clinic appointments.
• To be able to assess the nature of an enquiry and deal with it appropriately, asking advice from the Band 4 Medical Secretary if necessary.
• Open, prioritise and date stamp mail daily.
• To use own initiative and manage own workload under the guidance of the Band 4 Medical Secretary.
• Ensure all patient notes retained in the office or sent out of the office are traces on our Patient Administration System (EPR Maxims).
• Ensure the patients record on Maxims is complete, correspondence is scanned onto Maxims and follow-up action is taken.
• Maintain and up-to-date knowledge of Departmental procedures.
• Obtain patient's hospital notes from Health Records and other Departments.
• To understand the 18 week pathway for patients and undertake any relevant training required.
• To be able to undertake validation and 18 week tracking of patients with the guidance of the Band 4 Medical Secretary.
  
  The required hours of the post will be Monday - Friday, working 7.5 hours per day. This is a varied and exciting role supporting a busy team of Clinical Nurse Specialists. We are looking for an individual who is highly motivated and who can work well as part of a team, in return this post will offer excellent development opportunities.
The successful candidate will require excellent organisational and communication skills, be able to demonstrate the ability to work self-sufficiently, to use their own initiative and be willing to be adaptable and flexible to meet the needs of the service. The individual must also have the ability to work well under pressure and have the desire to provide a first class service for patients and the clinical team. Previous experience of working within a Healthcare environment is desirable but not essential.

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust. Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye. We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends. More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire. We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential. Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential." Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.