Assistant Meeting & Events Operations Manager - Burton-on-Trent

Are you a proactive, enthusiastic, and organised events professional?

As part of our Meetings and Events team, you will have a natural way with people, an eye for detail and the drive to provide impeccable hospitality to our guests. You will work as part of a fun energetic team creating astounding experiences for our guests.,

• Achieve business objectives through guest focused service delivery by understanding guests expectations and personalising their experiences accordingly.


• Implement strategies for managing costs, including stock and waste control, to maximize profitability.


• Employ technology to streamline operations, improve service delivery, and reduce costs.


• Identify and nurture potential within the team, encouraging growth, training, and development.


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• Regularly evaluate and enhance departmental performance by introducing innovative practices.


• Maintain high standards through regular audits, staff training, and by gathering and acting on guest feedback.


• Carefully manage the cost of goods sold to maintain profitability.


• Monitor and manage stock levels and reduce waste to improve cost efficiency.


• Uphold the company's reputation by maintaining consistent service quality and adhering to brand values.


Further Info:


• Full-time role


• 40hours per week, 5 days out of 7


• A full valid UK driving licence is required


• Note: Full flexibility is key as you will be expected to work as and when necessary to meet the needs of the team and the business
  
  Why Join Us:


• Work in a stunning, historic estate with a commitment to excellence in hospitality.


• Competitive Rate of Pay.


• Complimentary use of the leisure and spa facilities.


• Free lunch from our staff canteen.


• Complimentary Spa Day at Eden Hall on work anniversaries.


• Employee Benefits Program.


• Free Parking.


• Discount on overnight stays and spa days.


• 30% discount on food and drink.


• Excellent Induction and training programme.


• Opportunities for professional development and career advancement.