Assistant Meetings & Events Operations Manager

As we embark on the second phase of this exciting hotel opening, we now seek an Assistant Meetings & Events Manager to help us bring our stunning 24th floor event venue to life. Long revered as London's effortlessly cool cultural core, Hoxton's hip new resident has hit the scene. The 26-floor art'otel Hoxton has a dazzling skyline view, ample gallery space and Banksy originals preserved and on public display. With 357 guest bedrooms and suites, 10 Meetings and Events spaces, auditorium, a lounge, gym and our destination restaurant The Brush. Our meetings & events spaces have 360 degree skyline views of London on the 24th floor with the capacity to host party nights, private dinners, cocktail sessions and more for up to 300 guests! Alongside a 60 seater Auditorium, Art Gallery, Creative Rooms and a Restaurant and Bar. As our Assistant Meetings & Events Operations Manager you will receive:

• Two wellness days per year, meaning all team members start with 30 days of holiday per year (pro rata) - these increase with service!, Streamline the operations of ten diverse event rooms, hosting a mix of corporate and leisure meetings, banquets, drinks receptions and plenty of different parties.
• Oversee our inventory and collaborate with the team to make sure our event spaces are well-stocked and versatile, all within budget every time.
• Proactively seek feedback from clients to gather the info you need to continuously enhance our events experience.
• Take care of client enquiries, requests and complains promptly and in a professional, on-brand way.
• Create a positive, enthusiastic and collaborative work environment, bringing your colleagues together into one great team.
• Stay up to date on industry standards, offering ongoing training and development to team members to make sure we're aligned with them.
• Lead by example, showing your team how to demonstrate professionalism and a commitment to excellence in every aspect of your role.
• Take your cues from the guidance and instructions given by your M&E Operations Manager as well as the leadership team.
  
  Salary: £40,000 + Circa £6k pa Service Charge
• 24/7 employee assistance programme
• Access to free financial and mortgage advice
• Access to 40% of your pay before payday through Wagestream
• Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
• F&B discounts at our restaurants and bars (for your whole party)
• Ride to Work Scheme & free local cycling lessons
• Vitality at work scheme, with great gym discounts and more!
• Free dry cleaning for work uniform
• Travel season ticket loan
• Company pension plan & award-winning training
• Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
• Two meals per day, every day (including days off if you wish to come in!)
• Great Learning and development opportunities