Assistant Residences Officer

We are looking to recruit an Assistant Residences Officer to work in the Student Accommodation Service, within Student Services with the goal of ensuring students have the best experience within the University owned halls.

The successful candidate will work under the direction of a Residences Officer in a designated area of the University halls of residence to maintain an effective and high-profile relationship with all student residents on site throughout their stay.

Assisting in the resolution of any student wellbeing and disciplinary issues that may arise, the Assistant Residences Officer will respond effectively, professionally and promptly to all student requests and complaints. As part of the wider Accommodation team, the Assistant Residences Officer will also be expected to respond to customer requirements in any area of halls.

Significant experience of working within an accommodation setting and delivering high levels of customer service in a demanding environment with experience of dealing with students. Candidates must have GSCEs or equivalent in Maths and English or experiential equivalent.

We are looking for good communicators who have proven IT skills and are able to work as part of a team. The post holders must also be enthusiastic and self-motivated and be resilient under pressure.

Applicants need to meet all essential criteria on the person specification to be considered for interview. This position is based in Preston.

Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.