Assistant Service Manager

An exciting opportunity for an Assistant Service Manager - Medical Staffing has arisen within the Urgent Care Division.Accountable to the Service Manager, the Assistant Service Manager will provide support to ensure effective operational delivery of a portfolio of the medical staffing workforce within Urgent Care

Ideally you will have experience of working within a medical staffing function and experience of rota management.

It would be desirable to have knowledge of medical terms and conditions with regards to contracts. The successful candidate will have day to day oversight of the medical staffing workforce within Emergency Medicine, Acute and General Medicine Specialties and will liaise closely with the Trusts' Medical Staffing Team.

You will work on your own initiative to identify and take action to resolve issues as necessary and be able to plan and prioritise competing demands. Suitable applicants will have excellent interpersonal and communication skills along with the ability to work as part of a team.

A flexible approach to work and excellent organisational skills are essential.

The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:

• The Countess of Chester Hospital: providing 438 general and acute beds


• Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility


• Tarporley War Memorial Hospital: a base for community services which serve the local rural population.


The Trust employs over 6258 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 407,000. This includes 357,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.

The Trust is a busy district general hospital and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances.