Assistant Service Manager for Urology

We are seeking a motivated and experienced manager who can bring enthusiasm and energy to the role of Assistant Service Manager within the Urology Department. The Assistant Service Manager will work closely with the Service Manager and General Manager to ensure the effective and efficient delivery of services within the department. The successful candidate will have a proven track record of managing and leading teams in a complex and dynamic environment, with a strong sense of initiative and the ability to work independently. You will take an operational lead for all administrative functions, with additional responsibilities, under the direction of the Service Manager., The Assistant Service Manager will be responsible for the operational delivery of a range of functions within Urology. The key tasks are;

• Manage personal workload to meet both corporate and personal deadlines.
• Prioritise workload in a way that enables the delivery of both important and urgent tasks.
• Manage staff and delegate appropriate tasks, ensuring competence of the staff to whom work is delegated.
• Organise staff briefings and meetings as appropriate.
• Support the senior management team in undertaking capacity and demand exercises in order to best plan and deliver services.
• Facilitate collaborative working between all stakeholders inside and outside of the Directorate-this will include both clinical and non-clinical staff.
• Participate in the development of a shared vision for the Division and promote a culture where all staff understand and are involved in working together towards the achievement of the service and Trust objectives
• Identify changes that may be required in an area to deliver the service and actively implement these changes with the support of the Service Manager.
• Seek to work with a "problem solving approach" in order to identify solutions to challenges in the service.
• Produce Monitor and Deliver Key Performance Indicators (KPI's) and attend meetings as required.
• Analyse outcome measures and activity data relating to service performance in relation to 18 weeks pathways.
• Validation and pathway management of Cancer Patient Tracking List PTL
  
  London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people. We run major acute services at:
• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

£42,939 to £50,697 a year per annum inclusive of HCAS