Assistant Service Manager for Urology

The Assistant Service Manager will work closely with the Service Manager and General Manager to ensure the effective and efficient delivery of services within the department. The successful candidate will have a proven track record of managing and leading teams in a complex and dynamic environment, with a strong sense of initiative and the ability to work independently.

You will take an operational lead for all administrative functions, with additional responsibilities, under the direction of the Service Manager.

The Assistant Service Manager will be responsible for the operational delivery of a range of functions within Urology. The key tasks are

We are seeking a motivated and experienced manager who can bring enthusiasm and energy to the role of Assistant Service Manager within the Urology Department.

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:
Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK

St Mark's Hospital: an internationally renowned specialist centre for bowel disease

Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice

Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

M ana g e p ersonal w ork l oad t o m e e t b oth c or p orate and p ers o nal d e adl i nes.
Pr i or i tise w ork l oad in a w a y that e n a bles t h e del i v e r y o f bo t h impor t ant and u r g ent t a sks.
M ana g e st a ff a nd del eg ate a p propr i a t e task s , e nsur i ng c o m p et e nce o f t h e s ta ff t o w hom w ork i s d ele g at e d.
Or g anise st a ff b r ie f in g s a nd me e tings a s a p propr i ate.
Sup p ort t he s enior m a na g e m ent t e a m in u nd ertaking c a p acity a nd de m a n d e x erc i ses in o rder t o b est pl a n a nd del i v er services.
Facil i t a te c o l l a borati v e w ork i n g b et w een a ll s t ake h old e rs i nsi d e a nd outsi d e o f t h e D i rectorat e - t h is w i l l inc l ude bo t h clinical a nd n o n - cl i nical st a ff.
Partic i pa t e in t he de v elo p m ent o f a s h ared v is i on f or t he Di v is i on a n d p romote a culture w here a ll s ta f f un d ersta n d a nd are in v ol v ed in w ork i ng to g et h er to w ards t h e achie v e m e nt o f t he s er v ice and T rust objecti v es
I d e n t i f y c h an g es t h at m ay b e re q ui r ed in a n area t o d el i v er the s e r v ice a n d acti v ely impl e m e n t t h ese c h ang es w ith the s u p port o f t h e Ser v ice M ana g er.
Seek t o w ork w ith a "probl e m s o l v ing a pproa c h" in or d er to i d ent i f y s olutio n s to chal l en g es in t h e s e r v i ce.
Produ c e M oni t or a n d Deli v er K e y Per f or m a n ce I n dicators ( K PI's) a nd a tt e nd m e e tin g s a s re q ui r ed.
Anal y se o ut c o m e m ea sures a n d a c ti v i t y d ata relating to s e r v ice pe r f o rm a nce in relation t o 1 8 w eeks p at h w a y s.
Validation and pathway management of Cancer Patient Tracking List PTL