Assistant Service Manager - Ophthalmology

Applications for a secondment post of Assistant Service Manager are invited within the Dermatology Department across both our Leighton and Macclesfield Service. The post holder will be working in conjunction with the Service Management Team to provide management support which include the following:
+ Supporting the annual planning and business cycle
+ Demand and capacity planning
+ Performance monitoring including RTT and Cancer
+ Specialty projects
The post holder will also be required to deputise for the Service Managers during periods of leave. This will include representing the management team at senior meetings., Support, develop and maintain systems for agreed services within the sub-division and ensure these are effectively implemented and evaluated according to agreed policies, procedures and guidelines.
Provide operational management for and provide expertise, advice and guidance to improve service delivery.
With the support of the Service Manager, contribute to and lead where appropriate on the review and development of service and workforce plans.
Analyse and act upon information to proactively manage and maintain relevant NHS targets, including profiling activity to ensure target requirements are met.
To assist with the control of expenditure, ensuring it remains within budget for all administrative areas.
Represent the Division at meetings, both as a participant, and/or to produce minutes, document notes, and action plans, distributing documentation as required., An Assistant Service Manager who has responsibility for providing full operational support to the Service Managers and other members of the Divisional Senior Management team to support in the delivery of safe and effective clinical services, ensuring all sub-divisional targets and objectives are met. The Assistant Service Manager will support and where appropriate lead in identifying and implementing operational change which contributes to the Trust direction and strategy. The post holder supports and has specific responsibilities for achieving a quality service through development and best use of teams. They will deputise for the Service manager as required.
To Develop and maintain systems and processes to continually monitor standards, e.g. benchmarking, audit, capacity and demand planning and prepare and implement action plans to improve quality of services.
To assist with the management of complaints within the service(s), to prepare draft responses to written complaints on behalf of the Service Manager or Matron when required.
To support on the development and implementation of policies, procedures and guidelines related to sub-divisional services which may have a wider impact across the organisation.
Act as a role model by demonstrating leadership and expertise, and by maintaining credibility within the Division, the wider health care community and external agencies, ensuring a positive image of the Trust is maintained.
To ensure effective administrative budgetary control, ensuring that it is efficiently managed and financial balance is achieved in relation to services.
Develop and maintain systems and processes to promote, monitor and maintain a healthy, safe and secure working environment, ensuring compliance with legal and regulatory requirements, maintaining accurate documentation and reporting any concerns.
Key Messages
· Please let us know if you require an adjustment to our recruitment process.
+ We are a flexible working employer, so please talk to us about any flexible working requirements.
· All correspondence will be sent to the email address you have registered as your TRAC account.
· Selection is based on the Trust's values, and the criteria outlined in the Job Description for the role.
· Secondments will be considered for fixed term positions when both parties agree. Candidates should seek approval from their current line manager before application.
· Appointments are subject to a 6-month probationary period. LED Doctors are subject to a 3-month probationary period.
· Please provide a contact email address for referees. We will not request references until after you have been made a formal job offer.
· You will be required to pay for your DBS disclosure (where the post requires one). This will be done via 3 monthly instalments from your pay. We encourage applicants to join and remain registered with the DBS update service.
· We do not reimburse travel to interview expenses.
· Some posts may have implications on existing NHS Pension Scheme arrangements. For further information please visit the NHS Pensions Agency website: https://www.nhsbsa.nhs.uk/nhs-pensions
· Employers have a legal responsibility to ensure that their employees have a "right to work" in the UK. If you intend to seek permission to work in the UK via a Skilled Worker visa, please be aware that the UK Government set eligibility requirements e.g. minimum salary requirement and skill levels. Not all NHS roles are eligible for sponsorship. We recommend that you use the information on the Home Office website to check if this role will be eligible.

It is essential that the post holder has exemplary communication skills and has the ability to prioritise their workload.
The post holder will have excellent people and management skills and applicants would have to display exceptional interpersonal skills at interview.
Please note that this is an extremely busy and demanding role.
Please note the successful applicant will be expected to work across both Leighton Hospital in Crewe and Waters Green Medical Centre in Macclesfield.

Mid Cheshire Hospitals NHS Foundation Trust provides a full range of local hospital and community services for people across East Cheshire (population 399K) and West Cheshire and Chester boroughs (population 357K).
The Trust provides high quality planned and unplanned/emergency care, cardiac and critical care as well as child health, maternity services, and intermediate care across our sites at Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford. The Trust provides 500 beds and employs over 5,000 members of staff.
An extensive range of community services is provided across 26 medical centres and schools by our community arm, Central Cheshire Integrated Care Partnership, in collaboration with Cheshire and Wirral Partnership NHS FT and the South Cheshire and Vale Royal GP Alliance. With the formation of Integrated Care Systems in July 2022 the Trust became a strategic partner in both Cheshire East and Cheshire West and Chester 'places' and is part of the Cheshire and Merseyside partnership caring for a population of over 2.7million.
During the Coronavirus pandemic, the Trust was recognised nationally for its 'Be Safe Be EquiPPEd' campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE.
At Mid Cheshire, our mission is to inspire hope and provide unparalleled care for the people and communities of Cheshire, helping them to enjoy life to the fullest.